Master Scheduler

About the role

The Role A player-coach who owns the full scheduling function: master production scheduling, MRP/APS exception management, ERP planning discipline, forecast inputs, capacity and material visibility, and fast data-driven decisions that keep customer demand moving. You move fast, stay responsive, and use AI to work smarter across everything you do.

Responsibilities

• Own the master production schedule and planning process and serve as the subject matter expert for production planning, forecasting, scheduling, ERP planning systems and planning process improvement
• Utilize AI, automation, reporting, and analytical tools to improve planning productivity, decision quality, and organizational effectiveness
• Analyze and develop inventory and planning strategies for families of parts, including forecasting, safety stock, replenishment methods, and ERP planning parameters
• Develop and maintain planning dashboards, reports, and performance metrics that provide timely visibility to demand, capacity, inventory, and schedule performance
• Run material workbenches to firm manufacturing jobs ready to launch. Investigate jobs not ready due to material shortages, capacity constraints, data issues, and other planning exceptions and drive timely resolution
• Facilitate the monthly Sales, Inventory, and Operations Planning (SIOP) process and maintain forecast assumptions, planning data, and ERP forecasts based on business decisions
• Review MRP, APS, and ERP planning exception messages and take appropriate action to resolve exceptions based on business impact and urgency
• Release and manage manufacturing jobs in support of customer demand and production priorities. Support the continued development of efficient and increasingly digital planning and scheduling processes
• Work with Manufacturing to define work center capacities, maintain accurate ERP capacity assumptions, and proactively develop countermeasures for constrained or overcapacity resources
• Own planning-related ERP data integrity and system health. Investigate planning errors, identify root causes, and implement corrective actions
• Work with Engineering to implement engineering changes while minimizing schedule disruption, material shortages, excess inventory, and obsolete inventory
• Process inventory adjustments according to departmental procedures and assist in root cause analysis and corrective actions related to inventory inaccuracies
• Manage the transfer order process between facilities according to departmental procedures
• Aid Production with problem resolution related to shortages, scheduling priorities, inventory discrepancies, and ERP system accuracy
• Aid in keeping Planning Department procedures updated and in compliance with ISO standards
• Complete special projects as assigned
• Participate on cross-functional teams to improve safety, quality, delivery, inventory performance, productivity, and cost through continuous improvement activities
• Follow and comply with all safety and work rules and regulations
• Maintain current knowledge of planning practices, ERP systems, supply chain trends, automation technologies, and AI-enabled tools through continuing education and professional development

Requirements

• Bachelor’s degree in Supply Chain, Operations, Industrial Engineering, Business, or equivalent experience
• Five years of planning, scheduling, supply chain, or ERP-intensive manufacturing experience preferred
• Strong understanding of forecasting, inventory management, capacity planning, and production scheduling
• Experience with ERP systems; Infor CSI/Syteline preferred
• APICS/ASCM certification preferred
• Demonstrated ability to use data, analytics, automation, and AI tools to improve business performance
• Strong analytical and problem-solving skills
• Ability to prioritize effectively and make sound decisions in a fast-paced environment
• Strong communication and cross-functional collaboration skills
• Valid driver's license