Master Data Coordinator

About the role

Visual Comfort & Co. is the premier resource for decorative and architectural lighting, ceiling fans, system controls and automated shading solutions from the most influential designers in the world. We offer a market-leading range of premium products across categories, styles and price points, committed to beautiful design and a world-class customer experience. This position works closely with multiple departments, the Master Data Coordinator maintains accurate customer and vendor data within JDE Enterprise One (JDE).

Responsibilities

• Create, revise, deactivate, and maintain customer and vendor master data in JDE with a high degree of accuracy.
• Maintain sales tax documentation and support sales tax modules and related third-party platforms, including Avalara.
• Research discrepancies and communicate with internal partners to obtain complete and accurate information before creating or updating records.
• Partner with Sales, Finance, Customer Experience, Credit & Collections, distribution centers, and other teams to maintain accurate customer and vendor information.
• Generate, review, and maintain weekly and monthly reporting related to master data.
• Coordinate with Information Technology department on system errors, updates, upgrades, testing, and issue resolution affecting master data.
• Maintain correct account relationships and structures within the JDE system.
• Review exception and discrepancy reports and complete required customer or vendor record corrections.
• Create and maintain standard operating procedures and related process documentation related to master data.
• Work effectively with others in a team environment to accomplish organizational goals and identify and resolve problems.
• Exhibit and adhere to the established Visual Comfort & Co. Values.
• Demonstrate commitment, dependability, punctuality, and adherence to the agreed-upon schedule while being present in the workplace to effectively collaborate and communicate with coworkers and teams.

Requirements

• Bachelor's degree in business administration, computer science, or a related field.
• 2+ years of full-time work experience in Credit & Collections, master data management, sales operations, or a related function.

Qualifications

• Experience with JDE or a comparable ERP platform preferred.
• Advanced Microsoft Excel skills, including pivot tables, VLOOKUP, and complex formulas.
• Proficiency with Microsoft Office tools.

Skills

• Strong data-entry, research, and validation skills with exceptional attention to detail and accuracy.
• Excellent internal and external customer service, written communication, and verbal communication skills.
• Strong organizational, analytical, and time-management skills, with the ability to prioritize multiple deadlines and changing business needs.
• Ability to perform repetitive tasks accurately, follow established procedures, and work independently with minimal supervision.
• Ability to work effectively in a fast-paced, team-oriented environment and maintain a high level of integrity and personal accountability.
• Equivalent combinations of education, experience, and training that provide the required knowledge, skills, and abilities will be considered.

Benefits

• Work-Life Balance: Monday – Friday, 8:00am – 4:30pm
• Training & Development: A comprehensive and structured training program, complemented by ongoing education and opportunities for career advancement.
• Paid Time Off: Generous vacation accrual and paid time off policies.
• Holidays: 7 paid holidays per year, in addition to 2 floating holidays.
• Health Benefits: Visual Comfort covers the majority of employee medical premiums, and offers competitive vision and dental coverage available starting the first of the month following your start date.
• Insurance: Company-provided life insurance and short-term disability coverage.
• Retirement: 401(k) plan with company matching up to 4%, available beginning the first of the month following your hire date.

Pay

Compensation Range: $26.00 - $28.00 per hour

Schedule

Monday – Friday, 8:00am – 4:30pm