Massage Therapists - Full-time, Part-time and On Call

ESSENTIAL JOB FUNCTIONS

• Perform all massage services including Swedish, Deep Tissue, Sports and Prenatal massages and body treatments, following the established protocols, and allotted treatment times.
• Understand and respond to all guest needs and requests in a timely and professional manner.
• Provide the highest level of guest-centric personalized service while maintaining an enthusiastic attitude.
• Conserve and monitor supplies and assets of the spa.
• Inform Spa Director of product needs for backbar and retail.
• Complete shift checklists daily, replenishing supplies, cleaning equipment and re-stocking laundry.
• Directly set and maintain high standards of service and cleanliness.
• Assist in the training of other team members as directed.
• Assist with special projects, events and promotions as needed.
• Promote spa services and products throughout the property.
• Able to enthusiastically and consistently recommend home care products and services.
• Suggest preferably in written format home care products and treatments as appropriate.
• Represent Grand View Spa and Snow King Resort in a positive and professional manner as requested.
• Continually market the spa internally and externally by attending special events when requested and building relationships.
• Use available time to help with spa operations as requested.

JOB REQUIREMENTS

• Must be a United States citizen or possess a valid work permit
• Must possess excellent communication and listening skills in English, both written and verbal.
• Must be able to accurately follow instructions, both verbally and written.
• Must be flexible on working days, mornings, evenings, weekends, and holidays.
• Must report to work at the scheduled time, neatly groomed and in compliance with Pyramid Appearance Standards.
• Must be professional and friendly in demeanor.
• Must always ensure a teamwork environment.
• Must be able to think proactively.
• Must be able to work under pressure in a fast-paced environment.
• Must have the ability to deal effectively and interact well with guests and associates.
• Must have the ability to resolve conflicts in a constructive and tactful manner.
• Must have a passion for creating an exceptional experience for all guests.