Massage Therapist (Part-Time - Saturday + Sunday) | Dr. Wilkinson's Backyard Resort & Mineral Springs | Calistoga, CA

About the role

Dr. Wilkinson's Backyard Resort & Mineral Springs in Calistoga is seeking Full-Time and Part-Time Massage Therapists. Ideal candidates will provide professional, therapeutic, and rejuvenating massage therapies and body treatments to spa guests. This is an on-site, non-exempt position reporting to the Spa Director.

Responsibilities

• To perform all massage and body work services including table and chair massage, body treatments, bath treatments, foot treatments following the established protocols, and allotted treatment times.
• To understand and respond to all guest needs and requests in a timely and professional manner.
• To provide the highest level of personalized guest service while maintaining an enthusiastic and helpful attitude.
• To conserve and monitor supplies and assets of the spa.
• To attend all scheduled treatment and product knowledge training sessions.
• To directly set and maintain high standards of service and cleanliness.
• To assist in the training of other team members as directed.
• To assist with special projects, events, and promotions as needed.
• To promote spa services and products throughout the property.
• To use available time to help with spa operations as requested.
• To up-sell treatments to guests as appropriate.
• To prescribe in written format home care products and treatment as appropriate.
• To represent the spa and hotel in a positive and professional manner as requested.
• To continually market the spa internally and externally by attending special events when requested and building relationships.
• To comply with all company policies and procedures.
• To immediately report all suspicious occurrences and hazardous conditions.
• To maintain the cleanliness and safety of work areas at all times.
• To follow all company safety standards, including proper equipment handling to avoid injury to yourself and others.
• To attend all mandatory meetings as directed.
• To perform other tasks, including cross-training, as directed.

Requirements

• Must adhere to state sanitation laws and requirements.
• Must have an ability to learn new spa services to meet the needs of the spa.
• Possess excellent interpersonal skills and the ability to work well with co-workers and the public.
• Must have an understanding of sales and the importance of meeting goals.
• Must be trustworthy and reliable.
• Patience and tact required to accommodate customer needs, and resolve occasional difficult situations.

Qualifications

• Must have a valid massage license.
• Must have a minimum of 1 year of experience in a spa setting.
• Must have excellent communication and customer service skills.
• Must be able to work weekends.

Skills

• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong attention to detail and organization skills.
• Knowledge of spa services and products.

Benefits

• Double pay on company recognized holidays if worked.
• Discounted hotel stays within Modus/PM Portfolio.
• Access to portion of your earned wages before payday.
• Paid sick leave.
• Free online therapy.
• Employee referral program.
• Tuition reimbursement opportunities.

Pay

The pay range for this position is $16.99 per hour including commission + tips.

Schedule

This is an on-site, non-exempt position requiring weekend availability.