Massage Therapist (On-Call)
Marriott International · Lahaina, HI · 5 days ago
On-siteHealthcare$16/hrPart-time
About the role
Provide massage services to guests using props and/or products. Offer body treatments such as scrubs, wraps, and hydrotherapy. Assess guest needs and inquire about contraindications before starting the service. Stay updated with current techniques and modalities in the field.
Responsibilities
- Escort guests to and from treatment rooms.
- Arrange workstation, treatment room, and drapes.
- Frequently check with guests to ensure comfort, safety, and security during the service.
- Promote and sell spa/salon services including retail offerings related to the Spa.
- Clean, maintain, and sterilize tools.
- Maintain cleanliness of workstation and treatment room throughout the shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift.
- Maintain a consistent time schedule throughout the day.
- Handle inappropriate guest behavior by following Marriott International's standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager.
- Maintain current skills and licensure in service area as per regional requirements.
- Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
- Follow all company policies and procedures; maintain confidentiality of proprietary information; protect company assets.
- Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation.
- Speak with others using clear and professional language.
- Develop and maintain positive working relationships with others.
Requirements
- State or Regional Massage License.
Qualifications
- Education: Technical, Trade, or Vocational School Degree.
- Related Work Experience: At least 1 year of related work experience.
Skills
- Clear communication skills.
- Ability to handle unexpected situations.
- Attention to detail.
- Physical stamina for standing, sitting, walking, lifting, turning, and manipulating objects.
Benefits
- Tip Eligible: Yes.
- Service Charge Eligible.
Pay
$16.00 - $16.00 per hour.
Schedule
Part Time.