Massage Therapist (Casual) - Kilolani Spa at Grand Wailea, A Waldorf Astoria Resort

Responsibilities

• Delight our guests: Respond promptly and professionally to guest inquiries, requests, and concerns to ensure an exceptional spa experience
• Deliver professional spa treatments: Perform massage and body treatments according to spa menu, guest preferences, and established quality and health standards
• Maintain a spotless environment: Ensure treatment spaces, tools, and equipment are consistently clean and sanitized in compliance with regulatory and guest service standards
• Manage supplies and inventory: Monitor inventory of treatment products and tools, ensuring adequate stock and proper storage
• Avoid inaccurate documentation: Complete and maintain required records in compliance with federal, state, local, and company regulations
• Support daily spa operations: Assist with general spa duties as needed to ensure seamless service

Qualifications

• A passion for spreading the light and warmth of Hospitality
• Acting with Integrity and always doing the right thing
• Inspiring others through Leadership
• A belief that Teamwork drives the best outcomes
• A sense of Ownership and accountability
• A focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact

Pay

The hourly rate is $16.00 per hour, plus piece rate per service, plus service charge %, plus voluntary gratuity.

Schedule

Variety of shifts – must have availability to work weekends, weekdays, and holidays.

Training Rate

$18.00 per hour.