Massage Therapist

Overview

The Massage-Body-Hydro Therapist is responsible for providing quality professional service in the administration of massage therapy, body treatments, and hydrotherapy treatments to guests of the Spa.

Responsibilities

• Flexible and long hours sometimes required.
• Moderate physical effort – Exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Effective communication both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.
• Effectively listen to, understand, and clarify concerns raised by employees and guests.
• Multitask and prioritize departmental functions to meet deadlines.
• Attend all hotel required meetings and trainings.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
• Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas, and assist in implementing solutions.
• Handle problems, including anticipating, preventing, identifying, and solving problems as necessary.
• Understand and apply complex information, data, etc., from various sources to meet appropriate objectives.
• Cross-train in other hotel-related areas.
• Maintain confidentiality of information.
• Show initiative, including anticipating guest or operational needs.
• Perform other duties as requested by management.
• Maintain a friendly and warm demeanor at all times.
• Hygiene is key in this environment due to the close proximity of working with the clients. At no time is cigarette smoke allowed to be on the hands, clothes, or breath of a spa employee during a shift.

General Requirements

• Able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous, and service oriented manner.
• Able to multitask and prioritize departmental functions to meet deadlines.
• Able to attend all hotel required meetings and trainings.
• Able to maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
• Able to comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
• Able to maximize efforts towards productivity, identify problem areas, and assist in implementing solutions.
• Able to handle problems, including anticipating, preventing, identifying, and solving problems as necessary.
• Able to understand and apply complex information, data, etc., from various sources to meet appropriate objectives.
• Able to cross-train in other hotel-related areas.
• Able to maintain confidentiality of information.
• Able to show initiative, including anticipating guest or operational needs.
• Able to perform various types of massage; i.e. Swedish, Sports, Shiatsu, deep tissue, Reflexology, etc.
• Able to be proficient in a variety of body and hydrotherapy treatments; i.e. exfoliation, masks, wraps, etc.
• Able to monitor and maintain the cleanliness and orderliness of the facilities including ensuring facility/amenities are in proper working order.
• Able to prepare treatment rooms, clean after each treatment, and maintain inventory levels of linens and supplies.
• Able to provide Spa tours as necessary.
• Able to promote and sell Spa approved facial and body products using prescription pad.
• Able to check appointment schedule and print daily activities as required as well as complete daily reports.
• Able to ensure inventory control through proper usage of products.
• Able to maintain passing scores on treatment inspections.
• Able to maintain current licenses and certifications as required.
• Able to assist with front desk or locker room functions, as necessary.

Qualifications

• Hawaii State Massage License
• 2-3 days/week, specifically weekends
• High School diploma or equivalent required.
• Minimum of 1000 hours of education or massage history required.
• Licenses or certifications from accredited schools of massage/body work required.
• Current City license required.
• Nationally certified with the NCBTMB or AOMBTA.
• 2-years experience in massage therapy preferred.
• 1-year spa experience preferred.
• Knowledge of additional therapies desired.
• Bi-lingual preferred.
• CPR Certification desired.

Pay

To include $16/hr + Tips

Schedule

Moderate physical effort – Exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.