Massage Therapist

About the role

The Four Seasons Resort Lāna’i is seeking a Massage Therapist who brings a passion for excellence and enthusiasm to their work. This role involves shaping the guest experience by providing exceptional knowledge of the resort and embodying the Golden Rule in every interaction.

Responsibilities

• Conduct thorough consultations to understand guest needs, health concerns, and preferences.
• Provide a variety of massage services, such as Swedish, deep tissue, and specialty treatments, tailored to guest preferences.
• Educate guests about the benefits of treatments and recommend personalized spa programs.
• Maintain a clean, organized, and welcoming treatment room, adhering to Four Seasons’ standards.
• Ensure proper sanitization of equipment and restocking of products.
• Uphold a tranquil and professional atmosphere in the spa.
• Handle all guest interactions with warmth, professionalism, and discretion.
• Promote other spa services and wellness programs, encouraging guests to explore the full range of offerings.
• Anticipate guest needs and exceed expectations through thoughtful and attentive service.
• Work harmoniously with colleagues and supervisors to ensure seamless spa operations.
• Participate in regular team meetings and training sessions to stay informed about spa updates, trends, and protocols.
• Comply with all health, safety, and operational standards to maintain a secure environment for guests and staff.

Requirements

• Legal work authorization in the United States.
• Ability to stand for extended periods, lift up to 30lbs, and push/pull as needed during shifts.
• Weekend and Holiday availability required.
• Hawaii State License as a Massage Therapist.
• A minimum of 2 years of experience in a luxury spa environment, performing massage treatments.
• Strong knowledge of anatomy, physiology, and various massage techniques.
• A passion for health, wellness, and creating transformative guest experiences.

Qualifications

• Successful candidate must possess legal work authorization in the United States.
• Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card.

Benefits

• Hourly Rate: $16.00
• 100% Employer contributed Medical, Dental, and Vision benefits.
• Competitive wages and other benefits (Retirement Plan, Wellness Credit, etc.) as well as Paid Time Off & Holiday Pay.
• Inclusive and diverse employee engagement & recognition events all year-round.
• Complimentary stays and exclusive discounts at Four Seasons Worldwide.
• Complimentary Employee Meals & Dry Cleaning for Employee Uniforms.
• Owner subsidized on-island housing, inter-island airfare to Oahu and other resources.
• Comprehensive learning and development programs to help you master your craft.
• Energizing Employee Culture where you are encouraged to be your true self!
• And so much more!

Company Culture

We look forward to receiving your application! Only candidates being considered for the above position will be contacted for an interview. Learn more about what it's like to work at Four Seasons Resorts Lana’i, visit us:

• Twitter: @FSLanai
• Facebook: Four Seasons Resorts Lana’i
• Instagram: @fslanai