Massage Envy- Key Holder
What We'll Accomplish Together
Leading the way to an amazing experience for members and guests by managing the daily operations of the location, maintaining a clean, safe, therapeutic environment for everyone and guiding the sales and customer service team to positively resolve customer challenges.
Helping the location move more people forward in their wellness journeys by driving membership, promoting retail sales, partnering with the franchisee to set performance goals and working with the team to achieve them.
Building a high-achieving team by setting clear expectations, providing ongoing training and mentorship, and reviewing performance regularly to empower team members to improve and grow.
Running a tight ship where every operational detail is addressed, from managing inventory and deposits to ensuring compliance with all labor and employment laws applicable to location employees (including any local and state licensing laws for massage therapists and estheticians).
Creating a strong workplace culture where all employees feel valued, good work is recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission.
Modelling the Massage Envy core values of optimism, gratitude, excellence, consistency and empathy.
Requirements
Good with people, building trust and confidence and developing positive relationships with employees, members, and guests.
Pay
Competitive base pay plus bonuses and commissions ($14-$16/hour)
Schedule
A flexible schedule for a better work/life balance