Mass Notification System Administrator

About the role

The Mass Notification System Administrator is responsible for the management, configuration, maintenance, security, and optimization of the organization's mass notification system and related emergency communication technologies.

Responsibilities

• Ensure 24/7 operational reliability of infrastructure supporting dispatch, security operations, emergency response, and other system user stakeholders.
• Serve as the technical resource for system management, testing, training, and enterprise deployment to support safety, security and business continuity.
• Administer and maintain the enterprise mass notification system, ensuring reliability, system health, and proper configuration.
• Maintain documentation, system inventory, and testing records to support compliance and audit requirements.
• Provide training and guidance to dispatch personnel, security staff, and other users on system operation.
• Collaborate with internal departments to support emergency communications and incident response procedures.
• Serve as the primary technical resource for troubleshooting, system improvements, and best practices.

Requirements

• Associates Degree (or higher)
• 3+ years of experience supporting or administering enterprise security and mass notification/emergency communication platforms

Preferred Experience

• Working with mass notification or emergency communication platforms.
• Strong technical troubleshooting, system administration, and documentation skills.
• Knowledge of enterprise security technologies such as alarm monitoring, access control, and video systems preferred.

Skills

• Strong communication and organizational skills with the ability to coordinate across multiple departments.

Physical Qualifications

• Climbing
• Color Vision
• Crawling
• Kneeling
• Light Lifting
• Middle Lifting
• Pulling
• Pushing
• Reaching
• Stooping
• Twisting

Environmental Attributes

• Cold
• Dry
• Dusty
• Fumes
• Hot
• Inside
• Oily
• Outside
• Wet