Mason Street Grill Server - Full Time

About the role

Mason Street Grill is one of Milwaukee’s premier dining destinations, known for its vibrant atmosphere, exceptional cuisine, and outstanding hospitality. Located in the heart of downtown, the restaurant offers premium steaks, fresh seafood, handcrafted cocktails, and live music in a sophisticated yet welcoming setting. The team seeks passionate, service‑oriented individuals who take pride in creating memorable guest experiences, thrive in a fast‑paced environment, and enjoy collaborating toward excellence.

Responsibilities

• Deliver exceptional food and beverage service while creating memorable guest experiences.
• Demonstrate thorough knowledge of menu offerings, daily specials, wine selections, and cocktail features to make recommendations and answer guest questions.
• Accurately take and enter guest orders, ensuring timely and efficient service throughout the dining experience.
• Build positive relationships with guests by anticipating needs, responding promptly to requests, and resolving concerns professionally.
• Maintain cleanliness and organization of assigned sections while following all company, health, and safety standards.

Requirements

• A passion for hospitality and a commitment to providing outstanding guest service.
• Strong communication and interpersonal skills with the ability to engage confidently with guests and team members.
• Ability to thrive in a fast‑paced, high‑volume restaurant environment while maintaining attention to detail.
• Flexibility to work evenings, weekends, holidays, and special events as needed.
• Previous restaurant serving experience preferred; wine and beverage knowledge considered a plus.

Benefits

• Competitive pay, early wage access, and paid time off.
• Discounted on‑site self‑parking.
• 401(k) employer match.
• Access to employee assistance programs.
• Career growth opportunities, including transfers between properties while maintaining service longevity.
• Complimentary, well‑balanced meal each shift.
• Room discounts at Marcus Hotels & Resorts, Historic Hotels of America, and Preferred Hotel properties.
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golf courses, ski resorts, spas, and discounted movie tickets at Marcus Theaters.
• Health and benefit packages available for full‑time associates.

Pay

Hourly pay rate: $3.00 (competitive pay structure with additional benefits as listed).

Schedule

Full‑time, hourly position with required flexibility to work evenings, weekends, holidays, and special events.

About Us

Mason Street Grill is a division of The Marcus Corporation, a company with a 60‑year history of operational and service excellence. Marcus Hotels & Resorts operates a portfolio of 15 U.S.‑based hotels and resorts known for unique character and style. The organization’s philosophy is “People Pleasing People,” striving daily to create extraordinary experiences for guests and associates alike.