Marriott Springfield Downtown - Banquets Manager

Key Skills/Responsibilities

• Hospitality Hero: Approach every guest and teammate with genuine warmth and a service-first attitude—your smiles and positive energy set the stage for unforgettable events!
• Attendance Ace: Keep your attendance shining by reliably showing up ready to impress, adapting to our ever-changing event schedule and upholding Aimbridge Hospitality’s gold standards.
• Style Superstar: Rock your uniform and name tag with pride, ensuring your appearance always matches the high standards of our brand and wows guests at every turn.
• Safety & Standards Whiz: Follow all Aimbridge Hospitality guidelines and regulations to keep every event smooth, safe, and running like clockwork—for both guests and staff.
• Certification Superpower: Always be prepared by keeping your Food Handlers, Alcohol Awareness, CPR, and First Aid certifications up to date—because you’re ready for anything the banquet world brings your way!

Education & Experience

• High school diploma or equivalent with at least 2 years of progressive hotel or related experience; supervisory experience required
• Proficient in Windows operating systems
• Strong communication skills; able to convey information clearly and listen effectively to coworkers and guests
• Skilled at problem-solving, including anticipating, identifying, and resolving workplace issues under pressure
• Able to assimilate and analyze complex information from multiple sources and make quick, accurate decisions
• Comfortable working with financial data and performing basic arithmetic functions

Benefits

• Now offering Daily Pay!
• Eligible for a competitive benefits package that includes:
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

• Conveniently located in downtown Springfield, our inviting hotel is perfectly situated for family vacations, romantic getaways or business travelers.
• Guests can settle into spacious rooms featuring complimentary Wi-Fi access, Plug-in Panel for streaming media and plush bedding.
• Travelers will enjoy delicious dining in our Springfield hotel's restaurant or they can have a light meal and drinks in our award-winning sports bar.
• The classically-designed meeting and event venues within our downtown hotel are ideal for planning corporate gatherings, weddings and other social galas.
• Our experienced staff, including planning and catering experts, are always on hand to assist.
• When it's time to relax, guests will enjoy our hotel's setting close to the Basketball Hall of Fame, Six Flags New England, Dr. Seuss Museum and the MassMutual Center.