Marriott MClub Attendant

Why You’ll Love This Job

Be the face of luxury and hospitality, creating memorable experiences
Pick up where the front desk leaves off, providing personalized service that makes guests feel like VIPs
Work in a stylish, upscale environment with a dynamic team
Enjoy flexible hours, competitive pay, and fun perks
Grow your skills in the world of hospitality and guest relations

What We’re Looking For

• Outgoing, friendly, and eager to assist
• Excellent communication skills and a positive attitude
• Passion for delivering exceptional guest service
• A team player who loves creating smiles and memorable moments
• Reliable, professional, and ready to shine!

Why Join the M Club Team?

As part of our exclusive lounge, you’ll be at the heart of the guest experience—helping travelers unwind, enjoy premium amenities, and feel right at home. It’s more than a job; it’s a chance to be part of something special!

Apply Today and Start Your Journey with Us!

Provide information concerning the hotel and the city to the guests and service their immediate needs as thoroughly as possible.
Create unique experiences for our guests in the market that create guest loyalty and support overall service experience.
If applicable, set-up and maintain continental breakfast buffet, honor bar and hors d'oeuvres.
Offer services of ticket agencies, limousine service and tour guide organizations to guests.
Service each guest comment/complaint according to procedure -escort and service VIP guests.

Education/Formal Training

• High school education or equivalent experience

Experience

• One year previous customer service related experience

Knowledge/Skills

• Knowledge of hotel policies, procedures and services
• Ability to communicate in English. Second language is desirable
• Ability to achieve positive guest relations and maximize guest satisfaction
• Excellent hearing required to communicate in person and on telephone frequently
• Moderate vision required to set-up food display
• Understand recreational information
• Excellent speech communication skills required for continual interaction with guests
• Frequent use of phone
• Excellent comprehension and literacy required to make reservations for guest recreation

Physical Demands

• Lifting of food and beverages on and off carts 15% of time, 20 lb. maximum
• Pushing/pulling small cart
• Bending and possibly kneeling required to set up/break down breakfast and/or hors d'oeuvres
• Mobility - able to move food and beverages from kitchen up to Concierge Lounge in the elevator (round trip)
• Sitting 40% of time, making reservations, dispensing information