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Jobs · Business Development · Missouri

Marriott Kansas City Country Club Plaza - Senior Sales Manager OEM

Aimbridge Hospitality · Kansas City, MO · 2 mo ago
Business DevelopmentFull-time

About the role

The Senior Sales Manager is responsible for attainment of assigned goals tied to the overall performance of the hotel. The individual will be responsible for effectively soliciting and securing new accounts, working in conjunction with the Director of Sales to achieve the hotel’s revenue and market share goals for one or more properties. The focus of sales may vary based on the respective property (e.g., Leisure, Business Travel, Group, SMERF). This role will also serve as a mentor and trainer for members of the Sales team.

Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities.

Responsibilities

  • Effectively attain assigned sales and revenue goals, as well as solicitation call goals, while also training and mentoring others to do the same.
  • Proactively conduct solicitation calls, sales tours, and entertain clients specific to Leisure, SMERF, Business Travel (BT), and/or Groups, as applicable by property.
  • Monitor and evaluate trends within your market segment.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
  • Adhere to Aimbridge Hospitality’s established regulations, company standards, sales standards, and sales metrics.
  • Develop a full working knowledge of the operations and policies of the hotel and applicable departments.
  • Maintain strong visibility in the local community and industry organizations, as applicable.
  • Assist in implementing and/or participating in special promotions relating to direct sales segments (e.g., sales blitzes).
  • Attend daily, weekly, and monthly meetings and any other functions required by management.
  • Perform any other duties as requested by the General Manager or Director of Sales.
  • Access to back-of-house areas of the hotel and sensitive information.
  • Interact and occasionally have unsupervised contact with guests and/or colleagues.
  • Access and control sensitive areas in the hotel premises, including the Hotel Safe, Master Keys and/or guestrooms, Storage/Liquor Room, and secured file cabinets.
  • Drive safely on behalf of the company for business reasons.
  • Maintain a high level of trust and responsibility, represent the company with a strong reputation, and exercise sound judgment.

Requirements

  • High School diploma or equivalent required with at least 2 years of previous Hotel Sales experience.
  • Must have a valid driver’s license for the applicable state.
  • Must possess developed verbal and written communication skills to frequently negotiate, convince, sell, and influence other managerial personnel, hotel guests, and/or corporate clients.
  • Experience with professional selling skills desired: opening, probing, supporting, closing.
  • Must be proficient in general computer knowledge, especially Microsoft Office products.
  • Able to work independently and simultaneously manage multiple tasks; strong organization and presentation skills.

Benefits

After an initial waiting period, those hired into full-time positions are eligible for a competitive benefits package that includes the following:

  • Daily Pay (ask your Recruiter for more details).
  • Medical, Dental, and Vision Coverage.
  • Short-Term and Long-Term Disability Income.
  • Term Life and AD&D Insurance.
  • Paid Time Off.
  • Employee Assistance Program.
  • 401k Retirement Plan.

Property Information

Redesigned with guests' needs in mind, Kansas City Marriott Country Club Plaza allows travelers to live in luxury while they're away from home. Providing easy access to many popular local attractions such as Uptown Theater, Sprint Center, Westport, and the Kansas City Art Institute, this elegant hotel is a great home base for short business trips or long vacations.

Located within walking distance to the Country Club Plaza with complimentary door-to-door shuttle service. Elevating travel expectations one day at a time, the chic rooms and suites feature large flat-panel TVs, complimentary Wi-Fi, and spa-like bathrooms. After a good night's rest inspired by luxury bedding, guests can wake up with a cup of signature Starbucks® coffee from Café Express, the on-site coffee house. When hungry, guests can enjoy a delectable meal from one of the two restaurants, then burn calories at the fitness center. Whether visitors are in town for work or play, they'll love the time spent in the Country Club Plaza area.

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