Marketplace Experience Designer

About the role

The Marketplace Experience (MPX) Designer is responsible for creating thoughtful, customer-centered marketplace experiences that translate brand, campaign, and product storytelling into physical environments. This role operates with growing autonomy, delivering clear, scalable, and well-executed solutions across various retail and wholesale contexts.

Responsibilities

• Design and execute seasonal campaign experiences across retail and wholesale environments, including windows, in-store storytelling, and product education
• Translate brand and campaign concepts into clear, engaging physical experiences that guide customers through the space
• Create cohesive 2D and 3D design solutions, including signage, graphics, spatial layouts, and environmental storytelling elements
• Apply strong brand storytelling principles—bringing clarity to typography, layout, and visual hierarchy across all touchpoints
• Develop scalable toolkits, templates, and guidelines that enable consistent execution across regions, store formats, and partners
• Use a systems-thinking approach to ensure design solutions are adaptable, repeatable, and easy to implement
• Contribute to evergreen and always-on brand communication, maintaining consistency and clarity in-store
• Design for retail events, store openings, and community-led moments, including localized and bespoke storytelling
• Collaborate closely with cross-functional partners across Retail, Wholesale, Visual Merchandising, Marketing, Creative, and Production, as well as external vendors
• Ensure alignment between physical and digital experiences, contributing to a cohesive omnichannel ecosystem
• Contribute to the evolution of marketplace design systems, processes, and documentation (guides, playbooks, frameworks)
• Create production-ready files using Figma and Adobe Creative Suite, and partner with production teams to ensure quality, feasibility, and executional integrity
• Manage multiple projects of varying scope, balancing priorities, timelines, and quality
• Ensure all work reflects Patagonia’s values, brand standards, and commitment to environmental and social responsibility

Requirements

• 5+ years of professional design experience in retail, environmental, brand, or experiential design
• Advanced proficiency in Figma and Adobe Creative Suite (Illustrator, Photoshop, InDesign)
• Working knowledge of 3D tools such as SketchUp or similar platforms
• Strong foundation in graphic design (2D), with applied understanding of spatial and 3D design principles
• Demonstrated experience designing for physical environments such as retail stores, events, or exhibitions
• Proven ability to think in systems and develop scalable toolkits, templates, and frameworks that support consistent execution
• Strong command of brand storytelling, including typography, layout, and visual hierarchy
• Experience collaborating with cross-functional teams and external production or fabrication partners
• Solid project management skills, with experience balancing multiple projects and timelines

Qualifications

• Comfortable working independently and navigating ambiguity, especially when there is limited precedent or direction
• Solutions-oriented and resourceful, using sound judgment and creative problem-solving to work through constraints
• Detail-oriented and organized, able to manage multiple priorities while maintaining quality and follow-through
• Open and receptive to feedback, contributing to a team environment grounded in shared ownership and continuous improvement
• Grounded in Patagonia’s mission, bringing care and intention to work that reflects environmental and social responsibility

Skills

• Strong collaboration and communication skills
• Systems thinking and scalability
• Ability to balance creativity and practicality
• Attention to detail and organizational skills

Benefits

• Medical, dental, and vision insurance
• Retail and retirement plans
• Flexible work arrangements
• Comprehensive benefits package

Pay

$92,300 - $105,300 USD Annual

Schedule

This position is Hybrid, with a standard schedule of Tuesday - Thursday on-site and remote work on other days. Occasional additional office visits may be required for team events or critical meetings.