Marketing Technology Manager, Forward Deployed, Global Marketing Programs
Amazon Web Services (AWS) · New York, United States · 1 wk ago
MarketingFull-time
Key job responsibilities
- Tooling Strategy & Automation (Primary Focus)
- Create and own the technology tooling roadmap for the ESS organization, focusing on efficiency, scale, and evaluation of buy vs. build trade-offs with an AI-first approach
- Optimize marketing technology tools based on ESS' needs including Airtable, Amazon S3, Asana, Workfront, Quick, SharePoint, Highspot, DAM/MAM, Box— building SOPs, managing access requests, configuring automations, and driving workflow optimization
- Design and implement workflow automations and API integrations between platforms (e.g., Airtable ↔ Opus OASYS, reporting APIs to QuickSight)
- Identify and deploy agentic tools across the ESS business (e.g., agents, MCPs, connectors, skills, Slack bots) to reduce manual workload, integrate systems, and improve team self-service capabilities
- Own continued tooling and workflow evaluations; develop and introduce new workflows to enhance team productivity
- Forward Deployed Engineering & Embedded Solutions
- Embed directly with ESS sub-teams (Events, Sports, Sponsorships) through rotational assignments, office hours, and on-demand sprints—observing workflows, surfacing automation opportunities, and delivering hands-on technical enablement
- Rapidly prototype, ship, and iterate on custom solutions (skills, agents, connectors, dashboards, Slack bots, data pipelines) with a bias toward MVPs in days, not weeks—owning each solution from discovery through documentation and ongoing support
- Serve as the technical bridge between ESS teams and centralized Marketing Technology partners, translating business needs into technical requirements and advocating for scalable, extensible solutions
- Build bespoke internal tools, agents, and skills tailored to specific team workflows that would not otherwise be prioritized on a central roadmap (e.g., Airtable automations, QuickSight dashboards, custom integrations)
- Champion technical self-service by training non-technical team members on low-code platforms, AI assistants, and internal tooling
- Security & Compliance
- Own and manage the end-to-end third-party Application Security (AppSec) review process for the ESS team, including ticket submissions, vendor relationships, compliance monitoring, security reviews, and close partnership with Marketing Security (MarSec) teams
- Serve as the Subject Matter Expert (SME) for AppSec requirements, proactively managing renewal timelines and advising internal stakeholders on compliance obligations
- Content & Data Operations
- Own documentation and knowledge graph strategy across ESS, with a focus on ensuring files and data are structured for seamless utilization by agentic tools and AI workflows
- Drive site maintenance and content redesign for ESS Team SharePoint and Wiki pages
- Manage data migration projects (e.g., Quip to SharePoint) and coordinate with platform migration POCs
- Ensure data architectures and information taxonomies align with the broader Strategy & Ops team to enable both human and AI consumption
- 5+ years of technical product or program management experience
- 7+ years of working directly with engineering teams experience
- 3+ years of software development experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience developing and executing/delivering product and technical roadmaps
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Comfort operating as a “one-person technical team” embedded within a non-engineering organization—owning full-stack delivery from requirements to production
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership