Marketing Specialist

About the role

Foothills Presbyterian Community is seeking a highly organized, customer-focused Marketing Specialist to support our Sales and Marketing team and assist with the continued growth of our Independent Living community. This position plays a key role in supporting residents through the sales process, coordinating marketing and administrative activities, and helping future residents personalize their new homes through interior finish selections.

Responsibilities

• Respond to phone, website, and walk-in inquiries and assist with lead management.
• Conduct community tours and support prospective residents through the sales process.
• Maintain and update CRM records, prospect information, and reporting databases.
• Coordinate resident interior finish selections and track construction-related documentation.
• Schedule appointments, meetings, and sales events while providing administrative support to the Sales and Marketing team.
• Prepare correspondence, reports, contracts, applications, and move-in documentation.
• Manage office operations, filing systems, design samples, supplies, and marketing materials.
• Communicate professionally with residents, families, prospects, and team members.
• Assist with managing the marketing database by updating prospect and resident information, activities, and status.
• Maintain confidentiality and uphold the organization's mission, values, and commitment to exceptional customer service.

Minimum Qualifications

• Education: Associate degree in Marketing, Business, Communications, or a related field
• Experience: Minimum of 2 years of experience in a senior living setting
• Skills: Intermediate computer skills; Strong organizational and customer service skills; Valid South Carolina driver's license

Preferred Qualifications

• Education: Bachelor's degree in Marketing or related field
• Experience: 3+ years of experience in Senior Living
• Skills: Experience with CRM software; Strong communication, administrative, and reporting skills

Benefits

• Competitive salary and benefits package, including health, dental, and vision insurance
• Generous paid time off
• Retirement savings plan with employer match
• Opportunities for professional development and growth
• A vibrant, supportive community where you can make a real impact on the lives of our residents