Marketing Project/Program Manager

About the role

Join a fast-paced creative operations team as a Marketing Project/Program Manager supporting a high-volume portfolio of brand marketing initiatives. This role is ideal for a detail-oriented professional who enjoys coordinating cross-functional work, improving processes, and helping creative projects move smoothly from intake through delivery.

Responsibilities

• Manage the creative intake process and oversee a high volume of projects from request through completion.
• Review briefs, align priorities, and help clarify project requirements with stakeholders.
• Coordinate with internal teams and external agency partners to scope, route, and deliver creative work.
• Maintain organized workflows and support standard operating procedures across creative operations.
• Help build and update process documentation as team needs evolve.
• Support resource planning by using available data and dashboards to help forecast capacity and allocate work.
• Track project volume, team performance, and operational metrics, then share updates and recommendations with leadership.
• Support brand compliance and quality control to help ensure creative assets meet established guidelines.
• Contribute to budget awareness, risk management, and overall operational coordination.
• Support the evaluation and adoption of AI tools that can improve creative workflows while maintaining quality standards.

Skills

• 5–8 years of experience in project management, program management, creative operations, marketing operations, or a related field.
• Hands-on experience with Workfront.
• Working knowledge of Adobe Suite and Figma.
• Strong attention to detail and the ability to spot inconsistencies or issues in creative deliverables.
• Ability to manage multiple priorities in a fast-moving environment.
• Clear communication and collaboration skills for working with stakeholders, designers, and agency partners.
• Comfort reviewing data, tracking progress, and preparing status updates.
• Ability to follow and improve processes while keeping work organized and on schedule.
• Experience with digital asset management platforms such as Bynder (preferred).
• Familiarity with brand guidelines, visual standards, and creative quality review (preferred).
• Experience evaluating and testing AI tools in creative or marketing workflows (preferred).
• Background in advertising, marketing, or creative services environments (preferred).
• Experience partnering with both in-house teams and external agencies (preferred).
• Ability to support resource planning and operational reporting using dashboards and analytics (preferred).

Benefits

• Medical
• Dental
• Vision
• Retirement

Pay

The pay range for this role is $49 - $86 per hour based on qualifications and experience.