Marketing Project Manager

About the Role

The Project Manager, Marketing serves as the operational leader of the Marketing & Communications Department, ensuring the efficient planning, execution, measurement, and continuous improvement of marketing initiatives that support the church's mission, vision, and strategic priorities. This role bridges strategy and execution by aligning ministry partners, creative teams, production teams, vendors, and leadership throughout the lifecycle of all marketing projects.

Responsibilities

• Marketing Operations
  • Provide operational leadership for all Marketing & Communications initiatives.
  • Manage department workflows, production schedules, project prioritization, and resource allocation.
  • Develop and maintain departmental standards, operating procedures, and project management frameworks.
  • Establish scalable systems that improve productivity, accountability, communication, and team effectiveness.
  • Ensure all marketing projects align with strategic priorities, ministry goals, timelines, and budgets.
• Project & Campaign Management
  • Oversee the intake, planning, execution, and delivery of all marketing requests.
  • Manage project timelines, milestones, deliverables, and dependencies across multiple ministries.
  • Facilitate project kickoff meetings and stakeholder alignment sessions.
  • Monitor project health and proactively identify risks, bottlenecks, and resource constraints.
  • Ensure projects are completed on time, within scope, and at agreed-upon quality standards.
• Department Planning & Prioritization
  • Lead quarterly and annual marketing planning processes.
  • Develop and maintain the church-wide marketing calendar.
  • Coordinate campaign launches, event promotion schedules, ministry communications, and creative production timelines.
  • Partner with ministry leaders to prioritize requests and align resources appropriately.
• Workflow & Process Optimization
  • Design, document, and continuously improve marketing workflows and standard operating procedures.
  • Implement project management methodologies and best practices.
  • Maintain digital asset management systems and marketing documentation.
  • Standardize request intake, review, approval, and reporting processes.
• Data, Reporting & Analytics
  • Develop dashboards and reporting tools to measure marketing effectiveness.
  • Track key performance indicators (KPIs) including:
    • Attendance growth
    • Event registrations
    • Website traffic
    • Email engagement
    • Social media engagement
    • Conversion rates
    • Volunteer recruitment metrics
    • Digital campaign performance
  • Prepare monthly and quarterly leadership reports.
  • Provide data-informed recommendations to improve performance and engagement.
• Budget & Vendor Management
  • Assist in the creation and management of the annual marketing budget.
  • Monitor department expenditures and campaign spending.
  • Manage contracts, purchase requests, invoices, and vendor relationships.
  • Evaluate agency, contractor, and technology partner performance.
  • Ensure financial stewardship and cost efficiency.
• Technology & Systems Administration
  • Serve as primary administrator for marketing technology platforms.
  • Manage project management software, collaboration platforms, CRM integrations, marketing automation tools, and reporting systems.
  • Evaluate and recommend technologies that improve efficiency and effectiveness.
  • Ensure marketing data integrity and reporting accuracy.
• Cross-Functional Collaboration
  • Partner with ministry leaders to understand communication and engagement objectives.
  • Collaborate with Worship, Production, Digital, Communications, Events, and Operations teams.
  • Facilitate communication among stakeholders regarding project status and priorities.
  • Build strong working relationships throughout the organization.
• Team Leadership & Development
  • Supervise project coordinators, marketing specialists, and administrative support personnel as assigned.
  • Establish team goals and performance expectations.
  • Provide coaching, development, mentoring, and ongoing feedback.
  • Foster a culture of innovation, accountability, collaboration, and continuous improvement.

Requirements

• Education
  • Bachelor's degree in Marketing, Communications, Business Administration, Project Management, Organizational Leadership, or a related field.
  • Equivalent experience may be considered.
• Experience
  • 5+ years of marketing, communications, project management, or operations experience.
  • 3+ years managing complex projects, campaigns, or cross-functional initiatives.
  • Experience leading operational improvements and organizational processes.
  • Experience in a church, nonprofit, agency, or mission-driven organization preferred.
• Preferred Certifications
  • PMP (Project Management Professional)

Skills

• Exceptional project management skills
• Strong organizational and planning abilities
• Strategic thinking and problem-solving capabilities
• Budget management experience
• Marketing analytics and reporting expertise
• Process improvement mindset
• Excellent written and verbal communication skills
• Ability to lead through influence and collaboration
• Strong attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• High level of emotional intelligence and interpersonal effectiveness

Technical Competencies

• Proficiency with Microsoft Office Suite and Microsoft Teams
• Experience with project management platforms such as Asana, Monday.com, ClickUp, Basecamp, Wrike, or similar
• CRM and church management systems
• Marketing automation tools and email marketing platforms
• Website CMS tools
• Analytics dashboards and reporting platforms

Key Performance Indicators (KPIs)

• Operational Excellence
  • On-time project completion rate
  • Marketing request turnaround time
  • Campaign launch accuracy
  • Workflow efficiency improvements
• Financial Stewardship
  • Budget variance management
  • Vendor performance optimization
  • Cost savings initiatives
• Team Performance
  • Stakeholder satisfaction scores
  • Team productivity measures
  • Cross-functional collaboration effectiveness
• Marketing Effectiveness
  • Campaign performance metrics
  • Audience engagement growth
  • Lead generation and conversion metrics
  • Digital channel performance

Faith & Culture Expectations

• Demonstrates a vibrant and growing relationship with Jesus Christ.
• Supports the mission, vision, and values of the church.
• Models servant leadership, integrity, humility, and teamwork.
• Represents the church professionally and positively within the congregation and community.
• Participates in the life and ministry of the church consistent with leadership expectations.

Physical Requirements

• Primarily works in a typical office or sanctuary environment; generally sedentary.
• Uses computers, calculators, phones, and other office equipment.
• Required to walk, hear, speak, and stand to conduct ministry activities.
• Work is conducted in a fast-paced, rapidly changing environment.
• Ability to manage stress, build professional relationships, and reason through complex situations.
• Flexible schedule required, including evenings and weekends due to scheduled events.

Travel Requirements

A valid Texas driver's license and acceptable motor vehicle record is required.

Church Membership

This position requires active membership at Concord Church. Employees are expected to sincerely hold the same religious beliefs as expressed by Concord Church.