Marketing Operations Specialist

About the role

The Marketing Operations and Communications Specialist supports marketing operations by coordinating communications, assisting with campaign execution, and ensuring consistency and quality across marketing materials.

Responsibilities

• Aid in executing marketing campaigns across email and digital channels.
• Track campaign timelines and ensure deliverables are completed on schedule.
• Support organization and maintenance of marketing assets and materials.
• Create and manage external communication materials including:
• Proofreading materials created by others.
• Coordinating with SMEs.
• Managing approval and distribution processes.
• Providing internal stakeholder updates as needed.
• Help manage and prioritize incoming requests and ensure deadlines are met.
• Maintain and update marketing materials as needed.
• Cook up and coordinate competitive market research to support marketing strategy.
• Provide quality control for broker, client, and member communications (including campaigns) to align with branding, content, and formatting.
• Aid in writing and deploying social media content.

Qualifications

• We are looking for an individual with strong communication skills and a proactive mindset.
• This is a position for someone who is energetic, detail-oriented, and creative with a passion for marketing our organization and services.
• A bachelor’s degree in marketing or a related field of study with 2+ years of experience in the marketing industry is required.
• You should be able to work independently and in a team environment, building effective relationships with other team members across the organization.
• Proven ability to communicate effectively and organize tasks efficiently is essential.
• Expert-level proficiency in MS Word, PowerPoint, and Adobe is necessary.
• Familiarity with marketing tools (such as email platforms, Salesforce, or similar systems) is preferred.
• Healthcare benefits experience is preferred but not required.

Benefits

Our comprehensive benefits program includes health benefits, a retirement plan (401k), paid time off, paid leave including parental leave, and more. The target base compensation range for this role is $85,000-$105,000, with additional factors determining your actual salary.