Marketing Operations Specialist
Job Objective
The Marketing Operations Specialist is a key contributor responsible for maintaining, optimizing, and integrating marketing and technology platforms to support cross-functional business objectives.
Essential Tasks
Serve as a technical and functional resource across departments
Develop and manage project plans, timelines, and deliverables for software integration and process improvement projects
Identify and recommend tech solutions that enhance business efficiency or customer experience
Oversee integrations with APIs, including field mapping and vendor coordination
Maintain data hygiene across platforms; ensure database integrity and standardization
Use data analysis tools (e.g., BI platforms) to generate actionable insights and reports
Act as a liaison between departments, external vendors, and customers for technology implementations
Drive internal adoption and create SOPs, documentation, and training materials
Support and assist customer-facing technology initiatives
Provide timely support and troubleshooting for tech stack issues
Lead end-user training and promote technology best practices
Identify gaps in adoption/utilization and lead improvement strategies
Exhibits superior project management across departments
Requires data fluency including ERP, API calls and field mapping, BI reporting, etc.
Requires strong analytical skills, with the ability to draw insights from data
Enforces and abides by all cooperative policies
Enforces and upholds the cooperative’s credit policy
Aids with recordkeeping and filing needs
Exhibits good communication with all employees and customers
Requirements
Education: Bachelor’s Degree or equivalent in Marketing, Business, Accounting, or related field
Experience: Strong written, verbal, and interpersonal communication skills necessary; Proven project management experience and the ability to handle multiple initiatives simultaneously; 3+ years of experience in data integration, marketing operations, or related technical role; Can understand and work on complex problems requiring a deep understanding of multiple sources of data to make a recommendation; Detail-oriented with excellent organizational and analytical skills; Experience with API integration, data mapping, and BI/reporting tools; Ability to make independent decisions that align with business goals
Preferred Experience: Agriculture background; Expertise with AgVance ERP License, Certificate, or Registration: Valid driver’s license
Basic Skills: Speaking, Writing, Reading Comprehension, Listening, Monitoring, Judgement and Decision Making, Time Management