Marketing Operations Manager [211825]

About the Opportunity

Join a dynamic team at the forefront of marketing operations, where your expertise will directly shape how strategic initiatives are planned, executed, and optimized. This role is for a highly organized and collaborative professional with a passion for optimizing marketing processes and exploring the potential of AI. You will drive efficiency and innovation within a vital marketing function, ensuring seamless execution and championing the integration of cutting-edge technologies to enhance operational excellence and enable strategic growth.

Responsibilities

• Streamline AI review and approval processes, support ongoing governance needs, and facilitate submissions from various stakeholders.
• Gather and assess AI use cases, feedback, and explore additional platforms and capabilities from across the marketing organization.
• Support marketing-wide AI coordination, communications, education, and enablement efforts, fostering a culture of innovation.
• Develop and execute change management activities to support the successful adoption of new AI processes and technologies.
• Support the development and ongoing maintenance of project portfolio governance, including documenting processes, tools, standards, and templates.
• Manage intake requests by reviewing submissions, validating completeness, and partnering with requestors to ensure all necessary information is available for prioritization and decision-making.
• Support planning and reporting activities by preparing comprehensive meeting materials, executive-level updates, and leadership-ready summaries.
• Assist with annual and quarterly portfolio planning by consolidating inputs and organizing materials for review.
• Support the development and rollout of operational tools, templates, and process documentation to improve team enablement and ensure adherence to standards.
• Assist with monthly and quarterly team reporting, synthesizing accomplishments, challenges, opportunities, and risks into clear, leadership-ready updates.

Requirements

Must-Have Qualifications

• Bachelor’s degree in Marketing, Business, Communications, or a related field, or equivalent practical experience.
• 2–5 years of experience in marketing operations, program management, or a related operational role.
• Proven experience supporting intake, planning, or governance processes within a marketing or technology environment.
• Strong written communication skills, with a demonstrated ability to prepare leadership-ready materials.
• Comfort working across diverse teams and effectively managing multiple priorities with meticulous attention to detail.
• High flexibility and adaptability when switching tasks across disparate areas of focus.
• Highly independent, with the ability to activate with incomplete information or limited context.

Nice-to-Have Qualifications

• A keen interest in AI technologies and capabilities; direct AI experience is a valuable plus but not a requirement.

Benefits

Eligible talent get access to amazing benefits including:

• Subsidized health, vision, and dental plans.
• Paid sick leave.
• Retirement plans with a company match.