Marketing & Enrollment Specialist

Location: In Person (Bellevue campus) • Full Time • Intended start date: ASAP

About Us

Think Academy is a leading K-12 education company dedicated to helping students build strong academic foundations and develop lifelong learning abilities. We are looking for energetic, outgoing, and execution-oriented team members to join our team and help us connect with more local families.

Responsibilities

• Community Marketing
  • Participate in local community events, school events, and marketing campaigns.
  • Represent Think Academy professionally at booths and outreach activities.
  • Introduce our programs to both Chinese-speaking and non-Chinese-speaking families.
  • Distribute promotional materials and answer basic questions from parents.
• Market Exploration
  • Explore new marketing opportunities, partnerships, and community resources.
  • Collect market feedback and competitor information.
  • Support campus marketing initiatives and promotional projects.
• Lead Generation & Conversion
  • Proactively engage with prospective families and collect qualified leads.
  • Follow up with potential customers through phone calls, text messages, and emails.
  • Schedule placement tests, consultations, and trial classes.
  • Maintain accurate lead records and improve conversion rates.
• Email & CRM Operations
  • Conduct email outreach campaigns.
  • Manage customer information in CRM systems.
  • Track enrollment progress and maintain communication with prospective families.
• Parent Follow-up
  • Follow up after diagnostic assessments or trial classes.
  • Recommend appropriate courses based on student needs.
  • Coordinate with academic advisors and teachers to complete the enrollment process.

Qualifications

• Bachelor’s degree preferred.
• Excellent communication and interpersonal skills.
• Outgoing, confident, and comfortable speaking with parents.
• Strong execution and follow-up ability.
• Able to work independently while collaborating with a team.
• Detail-oriented and organized.
• Willing to work outdoors and participate in weekend community events.

Preferred Qualifications

• Experience in education, sales, customer service, marketing, or community outreach.
• Experience attending events, exhibitions, or promotional activities.
• Familiarity with CRM systems or email marketing tools is a plus.
• Bilingual in Mandarin is strongly preferred.

Pay

$22/hour + conversion bonus

Benefits

• Competitive compensation
• Performance-based bonuses
• Professional sales and marketing training
• Career growth opportunities
• Friendly and supportive team environment
• Opportunity to make a meaningful impact on students and families