Marketing Development Representative
About the role
You’ll be the first point of contact for prospective customers engaging with our brand. You’ll play a critical role in converting inbound interest into qualified opportunities for our sales team, and supporting the field marketing team, ensuring every prospect has a thoughtful, high-quality first experience with Parloa.
Areas of ownership
- Respond to and qualify inbound leads from marketing channels (web, events, campaigns)
- Engage prospects via email, phone, and social channels to understand their business challenges and goals
- Conduct discovery conversations to assess fit, urgency, and buying intent
- Schedule qualified meetings for Account Executives
- Maintain accurate records of all interactions in CRM (e.g., Salesforce)
- Collaborate closely with marketing to provide feedback on lead quality and campaign performance
- Continuously refine messaging and outreach based on prospect insights
- Meet and exceed monthly targets for qualified opportunities and pipeline contribution
Who you are
- 1+ years of experience in an SDR, MDR, or customer-facing role (SaaS experience preferred)
- Strong written and verbal communication skills
- A customer-first mindset with the ability to ask thoughtful, probing questions
- A high level of organization and attention to detail
- The ability to manage multiple inbound conversations simultaneously
- Familiarity with CRM tools (e.g., Salesforce, HubSpot) and sales engagement platforms is a plus
- An interest in AI, customer experience, or enterprise technology
Our BDR Tech-stack
- LinkedIn Sales Navigator
- Outreach
- Vidyard
- Seamless
- Apollo
- Zoominfo
Why Parloa?
We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale—and want your work to matter in real, everyday moments—this is where you do it.
We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale—and want your work to matter in real, everyday moments—this is where you do it.
Salary Range
$80,000 USD - $108,000 USD