Marketing Communications Specialist

About the role

The Marketing Communications Specialist position is National Remote. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. For all hires in Minneapolis, Virginia, Maryland, or Washington, D.C. area, you will be required to work in the office for a minimum of four (4) days per week.

Responsibilities

• Ensure accurate and timely execution of marketing and transactional communications through vendor management and print production support
• Meet workflow deadlines, compliance requirements, client expectations, SLAs, and overall program goals for assigned products
• Maintain effective communication with business partners, vendors, and team members to manage workflow expectations and deliver on commitments
• Identify risks and implement solutions to minimize impact
• Develop and maintain workflow documentation and reporting
• Assist with resource planning and monitor daily activities for assigned programs/products
• Create and execute clear plans for program delivery, adjusting as needed to ensure success and mitigate risk
• Collaborate with team members and analysts to maintain accurate metrics and reporting, including distribution of program details
• Support training initiatives and related documentation as required
• Provide strategic and innovative solutions for communication print delivery
• Assist with vendor migration efforts and new product implementations
• Implement new procedures for assigned workflows and maintain supporting documentation

Requirements

• High School Diploma/GED
• Must be 18 years of age or older
• 4+ years of project and/or account management experience
• Intermediate proficiency in Microsoft Excel, Microsoft PowerPoint, Microsoft Word, and Microsoft Outlook

Qualifications

• 4+ years of experience in print and/or digital campaign execution for inbound or outbound communications
• Healthcare industry and/or UnitedHealth Group experience
• Experience managing financial requests and associated inputs (cost-benefit analysis, business case development)
• Problem-solving skills and ability to achieve desired outcomes
• Presentation, time management, organizational, and prioritization skills
• Ability to thrive in ambiguous situations

Benefits

We offer a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution (all benefits are subject to eligibility requirements).

Pay

The salary for this role will range from $60,200 - $107,400 annually based on full-time employment.

Schedule

This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm CST. It may be necessary, given the business need, to work occasional overtime.