Marketing & Communications Associate II (Single Family)

About the Role

If you are eager to play a role in creating and delivering rich content and best-in-class service for a sales-driven organization, this opportunity may be right for you. Our Strategic Operations group within the Single-Family Seller Engagement team is seeking an energetic, motivated, and endlessly curious individual looking to launch a communications career in financial services and the mortgage industry. The Associate II role provides a unique and exciting opportunity to support communications for both Single-Family policies and technology.

Our Impact

At Freddie Mac, our mission is to provide liquidity, stability, and affordability to the U.S. housing market. You will be part of a team helping to Make Home Possible for more families across the nation. Our team is a group of experienced communicators responsible for creating awareness and understanding for policy updates and tool enhancements, and helping support the adoption of these changes. We collaborate to ensure alignment with business priorities and deliver with excellence by:

• Delivering customized communications to help our customers do business with us.
• Ensuring work products support a positive customer experience through clarity and transparency.
• Building team knowledge and understanding of the Single-Family business and its mortgage solutions.
• Providing team members with direct learning opportunities in communication planning, including content development, messaging strategy, as well as defining audience and segment opportunities.
• Fostering an inclusive environment which promotes active engagement, intellectual curiosity, and skill development to support timely and appropriate communications execution.

Responsibilities

• Interact with subject matter experts and product owners for certain tools and policy topics to understand business needs and identify opportunities or challenges that can be supported with communication solutions.
• Develop communications plans that will include tactics and messaging for internal and external audiences.
• Write a variety of content formats including email, release notes, web copy, social media, talking points and FAQs, PowerPoint presentations.
• Work with cross-functional teams and manage the timely execution of internal and external communication tactics.
• Apply communications principles and concepts while utilizing Freddie Mac AI and ML-sanctioned applications to distill and transform complex information into consumable content.
• With ample guidance, strive for optimization when developing communication solutions to support business needs.

Qualifications

• 1-3 years relevant experience
• Bachelor’s degree or equivalent experience
• Proficiency with Microsoft Office Suite
• Exceptional writing skills
• Well-versed with communications principles and best practices
• Keen attention to detail
• Familiar with the use of AI, including Co-Pilot
• Understanding of social media for business marketing
• Enthusiastic, can-do attitude

Preferred Skills

• Knowledge of the primary or secondary mortgage market
• Knowledge of SharePoint
• Project management

Keys to Success in this Role

• Insatiable appetite for learning
• Comfortable with shifting priorities and tight deadlines
• Excellent collaborator
• Strong verbal communications and presentation skills
• Superb networking skills to build and nurture critical relationships
• Self-starting and can work with ambiguity

Pay

This position has an annualized market-based salary range of $65,000 - $97,000 and is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity, and other relevant qualifications of the applicant.

Benefits

Freddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site.