Marketing Analytics Chief of Staff

About the role

The Marketing Analytics Chief of Staff partners closely with leadership to improve how the team operates, drive clarity and follow-through on priorities, and strengthen coordination across key stakeholders. This role is ideal for a highly motivated, self-starting individual who brings strong judgment, takes initiative without waiting for direction, and thrives in a fast-paced environment. You will help the leadership team operate more effectively by shaping team routines, improving planning and communication, and building the structure and momentum needed to move important work forward.

Responsibilities

• Leverage insights to enhance the effectiveness of the leadership team's operations.
• Design and mature team operating rhythms such as planning, staff meetings, All Hands, Analytics Collab, reviews and retrospectives, and quarterly business reviews.
• Identify and address friction points to increase focus, accountability, and team productivity.
• Drive alignment across critical partners and manage cross-team dependencies to reduce friction and accelerate delivery.
• Prepare concise weekly, monthly, and quarterly updates that connect work to business priorities and OKRs while reinforcing a culture of preparation, accountability, and continuous improvement.
• Develop strong working knowledge of the team’s analytics work, tools, and processes to confidently communicate priorities, insights, and progress to business partners and stakeholders.
• Manage projects or multiple workstreams within a broader project or program, developing, implementing, and monitoring project plans, contributing expertise to major project deliverables, milestones, and required tasks.
• Provide insight on best practices and common obstacles based on prior experiences, serving as a trusted advisor to ensure projects align with the overall company strategy and market conditions.
• Communicate project status and issues regularly to stakeholders, including leaders, team members, and senior managers.
• Build and maintain effective relationships, proactively fostering communication between internal and external project stakeholders, and influencing key decisions across stakeholder groups.
• Proactively identify, manage, and mitigate risks and any related project issues, communicating solutions on key issues or projects to management and stakeholders as appropriate.
• Participate in special projects and perform other duties as assigned.

Qualifications

• A minimum of five years of related work experience, with experience supporting cross-functional initiatives, improving team operations, or managing complex workstreams. Financial Services and function-specific experience preferred.
• An undergraduate degree or equivalent combination of training and experience required. A graduate degree preferred.
• Demonstrated ability to take initiative, work independently, and operate effectively in ambiguous environments with limited direction.
• Strong written and verbal communication skills, with the ability to adapt messages for a range of business audiences.
• Experience developing polished presentations, organizing leadership discussions, and driving follow-through on decisions and action items.
• Intellectual curiosity and comfort working in an analytics-driven environment, with the ability to build credibility with both analytical and business partners.