Marketing Analyst, New Verticals (Bangkok Based, relocation provided)
Agoda · Denver, CO · 1 wk ago
MarketingFull-time
About the role
We are seeking a talented individual to join our dynamic team. This position will play a key role in enhancing our customer experience and driving business growth.Responsibilities
- Develop and implement strategies to improve customer satisfaction.
- Collaborate with cross-functional teams to enhance product features and services.
- Monitor customer feedback and make data-driven decisions to optimize offerings.
- Manage projects related to customer engagement initiatives.
Requirements
- Bachelor's degree in Computer Science, Business Administration, or a related field.
- Minimum 3 years of experience in a similar role, preferably in the hospitality or travel industry.
- Strong analytical skills with proficiency in CRM systems and data analysis tools.
- Excellent communication and interpersonal skills.
- Ability to work independently and manage multiple tasks simultaneously.
Qualifications
- Experience with Agile methodologies and project management tools.
- Knowledge of hotel operations and customer service best practices.
- Fluency in English.
Skills
- Customer service excellence.
- Technical proficiency with CRM systems and data analytics tools.
- Strong problem-solving and decision-making abilities.
- Ability to work in a fast-paced, international environment.
Benefits
- Competitive salary package.
- Flexible work schedule.
- Professional development opportunities.
- Health insurance coverage.
- Employee discounts on travel.