Market Response Representative

A Day in the Life

As An MRR, You Are The Connector Between Marketing, Sales, And Our Prospects. The Impact You Make Directly Influences Pipeline Growth, Sales Productivity, And Customer Satisfaction.

• Respond promptly to inbound leads, web inquiries, and customer requests to ensure timely follow-up.
• Qualify prospects to determine fit based on predefined criteria, capturing relevant details, and enriching CRM records.
• Serve as a trusted resource to prospects by answering initial questions, positioning Momentive’s value, and building interest in the right solution.

Here’s How You Will Make a Significant Impact

• Conduct outbound calls and targeted email follow-ups to re-engage warm leads and accelerate them through the funnel.
• Capture, maintain, and expand accurate records in Salesforce CRM by logging activities, updating prospect data, and tracking engagement.
• Stay current on Momentive’s products, services, and messaging to effectively answer questions and position our solutions.
• Support the sales process by preparing leads for smooth handoffs and assisting with early-stage sales cycle tasks.
• Analyze and synthesize lead and prospect data from multiple sources to provide insights and recommendations to marketing and sales leadership.
• Develop a working knowledge of the end-to-end marketing and sales process to help identify opportunities for continual improvement.

About Us

Momentive Software amplifies the impact of over 20,000 purpose-driven organizations in over 30 countries, with over $11 billion raised and 55 million members served to date. Mission-driven nonprofits and associations rely on Momentive’s cloud-based software and services to address their most pressing challenges – from engaging their communities to simplifying operations and growing revenue. Designed to help organizations connect more, manage more, and ultimately expect more, Momentive's solutions are built with reliability at the core and strategically focus on fundraising, learning, events, careers, volunteering, accounting, and association management. Momentive partners with organizations that believe "good enough" is never enough – so they can bring on better outcomes for everyone they serve. Learn more at momentivesoftware.com.

Why Work Here?

• Medical, Dental & Vision Benefits
• 401(k) Savings Plan with Company Match
• Flexible Planned Paid Time Off
• Generous Sick Leave
• Inclusive & Welcoming Environment
• Purpose-Driven Culture
• Work-Life Balance
• Commitment to Community Involvement
• Employer-Paid Parental Leave
• Employer-Paid Short-Term Disability
• Remote Work Flexibility

At Momentive Software, We Are

We are a team of passionate problem-solvers, innovators, and volunteers who believe in using technology to make a real difference. We dream big, support each other, and take pride in creating solutions that help our customers drive meaningful change. If you’re looking for a place where your work matters and your ideas are valued, you’ll find it here.

Equal Opportunity Employer

All persons hired will be required to verify identity, minimum age of 18, eligibility to work in the United States (without sponsorship), and to complete the required employment eligibility verification form upon hire. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be, which is why we do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.