Market Research Manager or Senior Manager- For Future Consideration

About the Role

At NRG, we’re always on the lookout for sharp, curious, and creative minds who are excited about diving deep into what makes audiences tick—across entertainment, technology, gaming, sports, and beyond. This posting is for future opportunities across all of our client services teams at the Research Manager or Senior Manager level. Below is a snapshot of what a typical Research Manager or Senior Manager role looks like at NRG. The specifics may shift depending on the hiring needs, but this should give you a sense of what we’re about and what we’re looking for.

In this role, you will manage a wide range of initiatives across the full project lifecycle from proposal to report delivery. You will bring your intellectual curiosity, entrepreneurial mindset, and storytelling ability to lead research initiatives that help solve our clients’ biggest challenges. If you’re passionate about qualitative and quantitative research; if you enjoy visualizing data and discovering insights with confidence; if you love being a trusted consultant to clients—this opportunity is for you!

Responsibilities

• Manage all phases of quantitative and qualitative research projects, including research design, questionnaire and discussion guide development, data analysis, and storytelling. Projects will include audience, landscape, and brand studies, with methods such as concept and creative testing, messaging/positioning evaluation, market sizing, and segmentation.
• Translate research data into clear, actionable insights and recommendations through visual, creative, and story-driven reports.
• Partner with internal and external operations teams (programming, fieldwork, facilities, moderators, data processing) to drive projects forward on stringent timelines.
• Assist with proposal writing through researching relevant industry trends and topics.
• Build relationships through effectively managing day-to-day client interaction and helping solve client issues and concerns.
• Troubleshoot any issues that arise in an efficient and effective manner.
• Provide direction to analysts on the team, giving meaningful feedback on all aspects of a project and training analysts across methodologies.
• Drive successful project execution, collaborating with senior team members and providing input and oversight to junior team members on quality control processes at each step of the research lifecycle, from checking survey programming logic, questionnaire proofing, number checking, and proofing reports and presentations for accuracy.

Requirements

• Experience: 3+ years’ experience working in consumer insights, consumer research, or in an analyst/strategy role at an entertainment/media/technology company.
• Education: B.A./B.S. degree in areas such as Social Sciences, Business, Marketing, Market Research, Statistics, Economics, or a related field. Additional degrees are welcome.
• Passion: Enthusiasm for research, data-driven approaches, and strategic thinking. You enjoy staying up to date on industry trends and developments. Small talking or deep diving on entertainment, technology, gaming, sports, and/or lifestyle fuels you.
• Research Practitioner: Experience with and flexibility to work on both qualitative and quantitative projects.
• Curiosity and Critical Thinking: Genuinely interested in seeking information on the “whys,” always digging for more to understand what makes consumers tick.
• Data-Driven: Excellent at working with data to identify trends and insights, including both structured (i.e., data and hard numbers) and unstructured (i.e., interviews and qualitative) data. Experience visualizing data with tools such as Excel, PowerPoint, Google Docs, and Slides.
• Data Analysis Techniques and Software: Experience with statistical significance testing, correlation analysis, multivariate analysis techniques (such as cluster/segmentation analysis), and conjoint and discrete choice analysis. Experience with statistical packages like SPSS or Q is a plus.
• Communication and Storytelling: Strong writing skills to craft a story around data insights and clearly communicate key points in a succinct manner. Great verbal communication skills and comfort presenting to groups and sharing your point of view.
• Client-Centric: Love nurturing and building relationships and can confidently provide strategic guidance to clients.
• Problem Solver: Natural problem solver who looks for solutions rather than viewing challenges as roadblocks. Always on the lookout for new ways to accomplish tasks and address issues using creative and collaborative tactics.
• Self-Starter: Internally motivated who continuously strives to get things done well, regardless of challenges encountered.
• Multitasker: Successfully manages time and multiple competing priorities to ensure deadlines are always met. Staying organized is a must for managing projects.
• Attention to Detail: Hawk-eyed focus on ensuring high levels of quality control and reporting. Errors don’t get past you.
• Team Player: Able to work collaboratively and harmoniously within a team and across teams. You roll up your sleeves to help get the job done, and no task is beneath you. You welcome feedback because you have a zest for learning and growing.

Benefits

• Flexible/Remote work with optional usage of our offices in Culver City or New York.
• Unlimited PTO, volunteer days, and a generous number of recharge days, including a full office closure during the week of Christmas and New Year’s.
• Medical, Dental, and Vision Insurance Plans.
• 401K with company match.
• Generous paid Parental Leave.
• Regular performance evaluations with opportunities for promotions and merit increases.
• Educational and training reimbursement plan and other training and professional development opportunities.
• Employee perks program (includes discounts on travel, hotels, cars, fitness, movie tickets, and more).
• Resources available for mental health, inclusive care, and family building.
• NRGratitude – our company-wide employee recognition program.
• Regular team/company events and activities, including annual summer and holiday parties.
• Pet-friendly headquarters and pet insurance options.

Pay

The target range of base compensation in all locations within the United States for this role is $75,000–$100,000. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location.

Schedule

This is a full-time, exempt position.