Market Physician Leader

Job Responsibilities

• Provides medical oversight, expertise, and leadership to ensure high quality healthcare services delivery across care teams.
• Guides the providers of the multi-disciplinary, integrated care service, focusing on achieving Crossover’s quadruple aim: decreased spend, increased quality, improved engagement, and strong employee/provider engagement.
• Implements, optimizes, and recommends improvements to Crossover’s standards of care and operations workflows, including participating in the selection of suitable treatment plans for patients/members.
• Collaborates with the care team in providing appropriate/integrated care plans.
• Partners alongside the Market Practice Lead to run the clinics.
• Develops clinical programs, coordinates with Crossover Medical Group (MG) and program leaders.
• Develops and implements annual clinic goals and operating plans in partnership with the Triad and MG leadership.
• Achieves operating system metrics, patient outcomes, growth targets, population health metrics, and financial metrics.
• Identifies and recommends account growth ideas.
• Co-leads daily huddles agendas and ensures communication is shared/cascaded across the care team.
• Leads the practice in achieving quality goals and metrics and implementing quality assurance programs.
• Ensures compliance with all policies (quality, privacy, etc.), procedures, and protocols of the practice, including assisting other care providers and extended care teams to comply and collaborate on clinical outcome reviews and measurements.

Required Qualifications

• Board certification in primary care (internal medicine, family practice, and/or pediatrics).
• A minimum of 5 years professional post-residency experience in direct patient care.
• Knowledge of managed healthcare systems, medical quality assurance and quality improvement, and risk management, preferred.
• Demonstrated ability to assess clinical needs and work in an integrated, holistic approach to care, including case management, disease management and/or population health programs.
• Demonstrated ability to work collaboratively internally and externally with matrixed care teams.
• Minimum 5 years experience in staffing, coaching, and developing a team.
• Strong interpersonal and communication skills.
• Strategic thinker focused on innovative care models.
• Self-assured yet humble, results-oriented, and flexible to adapt as needed.

Physical Job Requirements

• May require standing, walking and sitting for extended amounts of time.
• Regular travel between market clinics.
• Occasionally lift and carry items weighing up to 50 lbs.
• Manual and finger dexterity and hand-eye coordination.
• Includes full range of body motion including potential of handling and lifting patients.
• Requires corrected vision, hearing and speech within normal ranges.
• Must be able to effectively communicate with patients and team members.