Market Outreach Specialist

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We create a people-first culture built on trust, accountability, and transparency, where every employee is treated with respect and given an equal chance to thrive.

About the role

We are looking for a Market Outreach Specialist to join our team in Tacoma or Olympia, WA. You will be responsible for the onboarding and ongoing management of a network of Trade Ally contractors in support of a statewide residential rebate program. Market Outreach Specialists play a critical role at the intersection of contractors, customers, and clients, ensuring contractors deliver excellent quality, customers have positive experiences, and the program meets client goals for outreach activity and project completion targets.

Responsibilities

• Educate and develop relationships with Trade Ally contractors to encourage successful program participation
• Establish systems for high quality assurance and support Trade Ally contractors in successfully following program requirements
• Perform project inspections to ensure work meets program requirements and maintain clear records of quality adherence for monitoring and reporting purposes
• Hold Trade Ally contractors accountable if performance is not in line with program requirements by communicating issues, coaching when needed, and removing from the program if performance does not improve
• Develop and track strategies to meet outreach and program targets
• Adjust outreach strategies based on program changes and outreach strategy effectiveness
• Establish relationships with all stakeholders in the energy efficiency landscape including contractors, trade allies, and distributors
• Implement new tools and processes to improve the outreach function
• Stay informed on emerging energy efficiency technologies
• Perform event planning, coordination, and presentations of programs to external stakeholders
• Prepare robust weekly, monthly, and quarterly activity reports and track progress towards program goals

Requirements

• Self-motivated, with the ability to work independently and as part of a team
• 3-5 years of relevant industry experience, such as working with contractors and/or sales
• Experience with Salesforce CRM and other outreach tools
• BPI certification (or equivalent) preferred
• At least 21 years of age with a valid driver’s license and clean driving record
• Bilingual speaker preferred
• Meet all DOT qualification requirements and comply with applicable federal, state, and local transportation regulations, if applicable
• Must be authorized to work in the U.S. without employer sponsorship or support
• Successful hires must pass pre-employment checks

Schedule

Most of your time will be spent in the field servicing customers and trade allies, with the remainder working from your home office. Some overnight travel is required.

Pay

Target compensation: $82,500.00 (salary). Any offered salary is determined based on internal equity, internal salary ranges, market data, applicant’s skills, and prior relevant experience.

Benefits

• Medical, dental, and vision insurance
• Company-paid health care concierge service to help navigate the health plan
• 401(k) with company match
• Paid vacation, sick, personal, and parental leave time
• Paid Volunteer Time
• Employee Recognition Program (convert recognition points into gift cards)
• Employee Assistance Program to help manage daily responsibilities
• Access to on-demand training courses to advance your career