Market Operations Specialist
About the role
We’re looking for a proactive Market Operations Specialist to support cross-functional operations and drive timely, accurate deliverables. The Market Operations Specialist provides critical administrative and logistical support to the Market Operations team, ensuring deliverables are executed with accuracy and efficiency.
Responsibilities
Operational & Administrative Support: Manage scheduling, document preparation, and logistical coordination for Market Operations deliverables.
Ad hoc Administrative Support: Provide ad hoc administrative support to managers and analysts.
Routing Requests: Route requests and coordinate follow-ups between Market Operations and internal departments.
Documentation & Reporting: Prepare and format client-facing materials including meeting agendas, summaries, presentations, and reports. Maintain accurate and organized documentation for contracts, renewals, trackers, and templates. Ensure shared resources are current and easily accessible.
Project Coordination & Tracking: Monitor project timelines, deliverables, and issue tracking to support on-time completion. Track key milestones and provide reminders and follow-ups as needed.
Support Process Consistency: Support process consistency across operational workflows. Identify gaps in administrative processes and recommend improvements. Contribute to enhancements in documentation, tracking systems, and team workflows.
What Sets This Role Apart
High visibility and collaboration across multiple operational and client-facing teams. Opportunity to build expertise in healthcare operations and managed care environments. Direct impact on ensuring successful client implementations and renewals.
Qualifications
Education & Experience: Associate degree in Business, Healthcare Administration, or related field preferred, or an equivalent combination of education and experience; High school diploma or GED required. 4+ years of experience in administrative support or project coordination roles required. Prior experience in healthcare or managed care strongly preferred.
Core Capabilities: Strong organizational and time management skills with attention to detail. Excellent written and verbal communication skills with a professional presence. Ability to manage multiple priorities and meet deadlines in a fast-paced environment. Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
What You’ll Get at Liberty
Be part of a mission-driven organization focused on operational excellence. Opportunity to work alongside experienced healthcare operations professionals. Growth potential within Market Operations and broader organizational functions.
Apply Today
If you’re a detail-oriented professional who thrives in a structured, fast-paced environment and enjoys supporting operational success, we encourage you to apply.
Liberty Dental Plan
Comprehensive medical coverage through Anthem, with affordable premiums and multiple plan options - including an HDHP with HSA eligibility.
100% employer-paid dental insurance and low-cost vision coverage for employees and dependents.
401(k) retirement plan with immediate vesting, employer match, Roth option, and access to professional financial advice.
Generous paid time off, including vacation and sick leave with rollover options, plus 10 paid company holidays and a wellness day.
Additional benefits including company-paid life insurance, tuition reimbursement, an employee perks program, and flexible work options for eligible positions.
Compensation
In the spirit of pay transparency, the base salary range for this position is $24.24 - $29.09/hourly, excluding benefits and potential bonuses. Final compensation will be determined based on factors such as geographic location, experience, skills, and education.
Our Commitment
Liberty Dental Plan is an Equal Opportunity Employer (including VETS and individuals with disabilities).
We comply with all applicable laws and regulations related to non-discrimination in employment, recruitment, promotions, transfers, and work authorization requirements.