Market Manager Specialist

Regular position; English fluency required; 1st shift (United States of America).

About the role

Responsible for the oversight and governance of construction to permanent servicing. Ensure accurate and timely intake of referrals, loan setup, disbursement of funds, and modifying loans to a permanent state. Compile and verify loan documents in accordance with policy and product guidelines.

Responsibilities

• Ensure accurate loan setup based on originations data and loan documentation
• Create draw schedule for life of loan based on predetermined milestones specific to build type and product offering
• Update appropriate internal and external systems of record to ensure documentation captures progress of the build cycle and builder and client interaction
• Stay current on product offerings, application features, and loan progress
• Report out on pipeline progress and impediments
• Identify and communicate adverse issues, trends or inefficiencies to management and other lines of business along with proposed solutions; contribute to agreed upon resolutions
• Build and maintain relationships with internal and external business partners, managing expectations and accountability
• All other duties as assigned

Qualifications

Required Qualifications:

• College degree, or equivalent education and related training or experience
• One to two years of mortgage, banking, banking operations, or comparable education
• Proficiency with Microsoft Office suite of products to include Word and Excel

Preferred Qualifications:

• Two or more years of retail banking, banking operations, or experience in a law firm or corporate setting
• Strong research and investigation skills
• Proficiency with banking software, deposit account systems, or mortgage servicing systems
• Excellent written and oral communication skills
• Ability to prioritize a significant volume of work with simultaneous deadlines
• Strong organizational skills and attention to detail
• Ability to work effectively in teams and independently and make effective decisions consistent with role and responsibilities

Benefits

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.