Market Manager, Center for Private Business - Charlotte Region

About the role

The Wake Forest University Center for Private Business is seeking qualified candidates for the role of Market Manager, Charlotte Region. This is a remote, part-time (10 hours/week) position in the Charlotte area.

Responsibilities

• Possess the savviness to interact effectively and skillfully with business leaders.
• Manage all tasks related to prospecting and recruitment of new members.
• Maintain a prospective member pipeline.
• Seek out and pursue prospective members for membership.
• Manage all communications to prospective members.
• Clearly and accurately describe the Center’s functions, value proposition, and upcoming programs to prospective members.
• Manage all aspects of new memberships, including onboarding.
• Confirm that new members have joined, paid, and successfully onboarded to the Center’s membership.
• Provide new members with a thorough orientation of Center resources.
• Host annual membership calls to gain relevant information about the membership experience.
• Facilitate ongoing needs assessment of members and relay feedback to the team.
• Provide ongoing assistance to all members to maintain excellent satisfaction and retention.
• Provide continued stewardship of regional members throughout the year.
• Attend Center programs.
• Use the Center’s data management platform to manage prospects and members.
• Maintain and update member’s data and information in the Center system.
• Create and implement new strategies that enable Center growth.
• Manage membership activities to align with Center’s budget.
• Serve on the Programming Review Committee as a regional representative.
• Attend weekly team meetings as a part of the Center staff team.
• Statewide travel required.

Requirements

• Bachelor’s degree and 2-4 years of relevant experience, or an equivalent combination of education and experience in a business setting is required.
• Proficient knowledge in marketing and communications.
• Ability to strongly influence or persuade others.
• Demonstrates a high degree of member focus and attention to service.
• Ability to plan, organize, and direct multiple programs and activities.
• Strong attention to detail and organization.
• Outstanding interpersonal and community relations skills.
• Knowledge and understanding of the business community practices and customs.

Skills

• Effective communication skills both verbally and in writing.
• Ability to organize workflow and coordinate activities.

Benefits

Not specified.

Pay

Not specified.

Schedule

Part time.

About Us

Wake Forest University is a private, coeducational institution dedicated to academic excellence in liberal arts, graduate, and professional education. The Center for Private Business is located in downtown Winston-Salem, with a mission to enable privately-held businesses to thrive by providing access to industry leaders, resources, networks, and education.

Equal Opportunity Statement

The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status.