Market Manager

About the role

This is a remote role within the state of Kansas. The Market Manager is the primary contact for all customer accounts in his/her territory, acting as a liaison between customers and the company. This position ensures quality and consistency of service and/or product delivery. The position maintains contact and develops strong relationships with current and prospective clients, generates sales proposals, and service and manages existing accounts.

Responsibilities

• Promote and follow all plant safety guidelines.
• Promotes and follows all aspects of safety guidelines and participates in meetings.
• Fosters strong relationships with customers and leads in developing customer loyalty and company brand reputation.
• Maintains a strong understanding of market volumes, trends, competitive activity, and key economic drivers for the assigned territory.
• Develops annual business plans for the territory and each account, including pricing objectives, technical support, distribution optimization, new products, and receivables management.
• Manages customer accounts, i.e., ensures 100% correct daily billing with emphasis on correct and complete entry of pricing, management of payment discrepancies, DSO, and rebates.
• Manages payment discrepancies and DSO problems to ensure customers are being billed correctly and paying correctly as per their agreed terms.
• Continues to work towards our vision of making the company the easiest and best supplier in the market to work with.
• Led price negotiations with all customers and ensures that they are done in a mutually beneficial, satisfactory, and timely manner.
• Promotes the consumption of cement and related cementitious products, enhancing the company's brand reputation and awareness and preference for our products in the marketplace.
• Provides up-to-date sales forecasts monthly for each account as required via standard tools.
• Provides first-line technical input (testing, specification interpretation, troubleshooting) to customers and other stakeholders in assigned territory and engages other Technical Service support.
• Develops superior knowledge and understanding of each account, including objectives and strategies, key staff, operations, and financial performance.
• Provide value-added to our customers to strengthen loyalty and brand reputation.
• Utilizes all available data to monitor accounts' commercial margins and continually seek opportunities for improvements in the commercial margin.
• Represents the company by participating in industry associations.
• Manages assigned expense and travel budgets.
• Follows up on new leads and referrals resulting from field activity.
• Sets and achieves sales targets.
• Ensures alignment of OH&S activities arising from Companies OH&S mission.

Requirements

• 4 year degree in marketing, business, management, or related field is required.
• Minimum of 5 years experience working in sales, operations, or technical service in the construction field or related roles.
• Proficient with computers, especially Microsoft software products.
• Ability to drive committed and effective incident management.
• Ability to explore and understand customers’ requirements to ensure a high level of responsive service.
• Ability to analyze facts and to exercise sound judgment in arriving at a conclusion.
• Proficient in English written, verbal communication, and listening skills.
• Ability to cultivate and maintain positive relationships with others in a friendly and respectful manner.
• Ability to read, write and understand English.
• Ability to perform multiple projects/tasks simultaneously with a high degree of accuracy.

Qualifications

• Ability to work independently and manage multiple tasks.
• Strong interpersonal and communication skills.
• Ability to work effectively in a team environment.
• Ability to handle confidential information with discretion.
• Ability to manage time effectively and prioritize tasks.

Skills

• Customer relationship management.
• Technical service.
• Market analysis.
• Financial management.
• Project management.
• Communication skills.
• Problem-solving.

Benefits

• Health Insurance.
• Dental Insurance.
• Vision Insurance.
• Retail Plan.
• Paid Time Off.
• Paid Holidays.
• Tuition Reimbursement.
• Employee Assistance Program.
• Disability Pay.
• Life Insurance.
• Growth Opportunities.

Pay

$86,000 - $105,100. Eligible for yearly bonus.

Schedule

Remote work.