Market Logistics Dispatcher

Position Objective

Manages Drivers across a market to ensure prompt receipt and delivery of equipment from/to customers and other Sunbelt locations in accordance with company and DOT standards.

Responsibilities

• Models and ensures all Sunbelt safety procedures are followed
• Responsible for the hiring, training, mentoring and coaching of employees who coordinate and perform pick-up and delivery of equipment
• Manages the team's work and delegation and is accountable for the team's safety and performance
• Orchestrates the timely and accurate dispatch of rental equipment and tools to customers across assigned market or geography
• Orchestrates the transfer of equipment and consumables across the defined market as needed
• Creates and monitors drivers' schedules
• Works with Dispatch Coordinators to ensure timely creation and closing of rental contracts is occurring and not impeding delivery/pickup efficiency
• Reviews daily and weekly driver logs in accordance with company and DOT standards
• Ensures drivers are performing daily truck inspections in accordance with company and DOT standards
• Ensures drivers are operating in a safe and courteous manner consistent with Sunbelt's Policy and Procedure guidelines
• Works closely with store locations to ensure customer's equipment needs are met
• Handles customer (internal and external) complaints in a professional manner in order to resolve the complaint to the satisfaction of the customer and Sunbelt
• Reports problems to supervisor in a timely and accurate manner and follow-up to ensure problem resolution
• Provides adequate feedback to the Counter and Service Departments regarding the timely delivery and receipt of equipment
• Works with Dispatch Coordinators and branch locations to ensure driver on yard time is minimal

Requirements

Education & Experience: Bachelor's degree or equivalent work experience plus 5+ years of prior dispatching experience

• Knowledge of the applications of the construction/industrial equipment industry
• Working knowledge of the DOT Federal Motor Carrier Safety Regulations
• Demonstrated excellent customer service, communication, organizational and leadership skills
• Working knowledge of the delivery area

Pay

Base Pay Range: $71,269.00 - 97,995.70. Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.

Benefits

Comprehensive benefits package for full-time employees, becoming eligible on the first of the month following 30 days from your start date. Package includes:

• Health, Dental and Vision plans
• 401(k) Match
• Volunteer time off
• Short-term and long-term disability
• Accident, Life and Travel insurance, as well as flexible spending
• Tuition Reimbursement Options
• Employee Assistance Program (EAP)
• Length of Service Awards

Schedule

Paid time off includes: 12-25 vacation days depending on years of service, 5 sick days, 6 holidays, 2 half-day holidays, 2 floating holidays, 1 inclusion day, and 1 volunteer day.