Market Leader, Business Cards & Payments (NorCal & Oregon)

About the role

At Capital One’s Business Cards & Payments group, you will lead a team of sellers within Northern California and Oregon, driving revenue and financial objectives for the market. This role requires a builder’s mindset, focusing on long-term relationships with small and mid-sized business owners to understand their B2B wallet and optimize rewards and benefits. As a Local Market Leader (LML), you will report to the Regional Vice President of Regional Sales and be responsible for recruiting, onboarding, training, and coaching Relationship Managers while fostering a high-performance sales culture.

We aspire to become trusted advisors for small business owners, helping them navigate financial management and improve profitability. To achieve this, we must be accessible, adaptive, and present in the lives of our customers.

Responsibilities

• Deliver superior growth and profitability by meeting or exceeding targets in purchase volume, new account acquisition, account penetration, profit, cost, and productivity while ensuring outstanding customer and associate experiences.
• Provide sales leadership, direction, and program management within your team.
• Build a dynamic sales culture aligned with the broader Field strategy to achieve account acquisition and purchase volume goals.
• Participate in strategic and tactical planning with the National Sales leadership team to drive growth, market share, revenue, cross-sell, sales force productivity, targeted market penetration, customer retention, and profit goals.
• Ensure all customer and prospect interactions comply with Capital One’s legal, compliance, and regulatory guidelines.
• Champion partnerships with headquarters-based support teams and local Retail, Small Business Banking, and Commercial Bank relationships.
• Select, orient, train, coach, develop, and motivate your team of Relationship Managers, including conducting joint work.
• Partner with other Local Market Leaders to ensure consistent execution of sales strategies.
• Champion voice-of-client and voice-of-associate feedback to support a culture of continuous improvement.
• Demonstrate a deep passion for coaching and developing front-line sales professionals.

Requirements

• At least 5 years of outside business-to-business sales experience.
• At least 3 years of sales management experience or at least 3 years of peer coaching experience.

Preferred Qualifications

• Bachelor’s Degree in Sales, Marketing, or Business Management.
• 6+ years of outside customer sales experience.
• 5+ years of experience in a sales leadership role.
• 5+ years of portfolio management experience.
• 3+ years of experience partnering with Small Businesses.
• 3+ years of financial industry experience.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook).
• Proficiency in Salesforce.com.

Pay

The annual salary range for this role in the Northern California and Oregon territory is $145,000 - $180,000. Candidates hired for other locations will be subject to the pay range associated with their location. This role is also eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI).

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits to support your total well-being. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. Learn more at the Capital One Careers website.