Market Financial Center Manager - Treasure Coast Market - Vero Beach

Responsibilities

• Operates as a backup financial center leader within a market
• Manages client traffic, engaging and appropriately routing clients, and fostering client retention
• Manages business results through formalized management routines and coaching
• Creates a world-class client experience environment
• Manages market-level initiatives prescribed by market leaders
• Drives operational excellence

Qualifications

• Minimum of one year of leadership experience demonstrated through one or a combination of the following: coaching, training, and/or motivating a work team
• Demonstrated ability to influence and collaborate with others outside of reporting authority to achieve shared goals
• Proven customer service skills and the ability to resolve problems independently or escalate as needed to promote customer satisfaction
• Strong financial and business acumen including experience in leading managers and interpreting financial reports to drive profitability
• Proven record of balancing risk and making sound decisions while achieving business goals
• Strong interpersonal skills, including the ability to easily engage others in dialogue, convey sincere interest in building/deepening relationships, and demonstrate a commitment to providing personalized service
• Strong organizational skills including the ability to manage multiple responsibilities, prioritize, and delegate while delivering results
• Strong communication skills (including verbal, non-verbal, written, and presentation) and active listening skills
• Proficiency in computer skills and professional programs (for example, Microsoft Office)
• Must be able to work weekends and/or extended hours and travel to any financial center within the defined market