Market Engagement Lead - Community Impact & Investment (New Orleans)

About the role

The Community Impact and Investment (CI&I) team is launching a multiyear transformation to align business strategy and social impact. They are seeking a Manager to lead market intelligence efforts in the South Central region.

Responsibilities

• Provide thought leadership to identify and engage key community leaders in creating new approaches to pressing community needs.
• Be a critical go-to person for community leaders to help solve those needs.
• Conduct research and market scans to identify, analyze, and vet possible partners across various community organizations.
• Create and manage critical relationships with those players to understand how Capital One shows up in our communities relative to supporting community needs and advancing socioeconomic mobility.
• Work collaboratively with colleagues across the entire enterprise to monitor and evaluate risks.
• Create presentations and reports to bring market insights to CI&I, Global Enterprise Affairs, and other business lines.
• Partner closely with your market team, your peers on the analytics program team, and other business lines to write proposals for new market investments.
• Manage and evaluate the relationships with the existing portfolio of South Central region community partners and their associated grants.
• Oversee and deliver reporting for your region to monitor Capital One’s community presence, sentiment, and mobilization of COF resources to the place of most compelling community need.
• Tell the story of Capital One’s South Central region investment strategy.

Requirements

• Bachelor’s degree or military experience
• At least 4 years of experience in project management, process management, project delivery, or any combination of the three
• At least 4 years of experience managing products or programs within community impact, public affairs, market engagement, or social impact
• At least 2 years of experience working in a for-profit company
• Project Management Professional (PMP), Lean, Agile, or Six Sigma certification
• At least 5 years of experience working with nonprofits or startups on large-scale social impact projects
• At least 3 years of experience in budget management
• Experience working in financial services, technology, government, nonprofit or other regulated industries
• Proven ability to assess product or program effectiveness through data analysis and performance metrics
• Experience expanding products or programs across diverse business sectors or geographical regions
• Excellent communication and presentation skills, with a focus on clarity, persuasion, and data-driven storytelling

Qualifications

• Impact-driven
• Wired for collaboration and connection
• Do-er
• Intellectually curious, with a strong point of view

Skills

• Market intelligence gathering
• Market insights transformation
• Collaboration and relationship building
• Data analysis and performance metrics
• Proposal writing and proposal evaluation
• Reporting and monitoring
• Storytelling and communication

Benefits

Comprehensive, competitive, and inclusive benefits package including health, financial, and other support.

Pay

Minimum and maximum full-time annual salaries for this role are listed by location. For example, in Metairie, LA, the range is $138,100 - $157,700 for Manager, Project Management.

Schedule

This role is expected to accept applications for a minimum of 5 business days.