Market Director, Raleigh Project Operations

About the role

The Market Director, Raleigh, is responsible for the overall performance of the assigned market, growing revenue on existing sites, ensuring high quality delivery and client satisfaction, and managing talent development and retention.

Responsibilities

• Develop and execute a comprehensive market strategy to position the firm as a leader in CQV services.
• Identify emerging trends, client needs, and competitive landscapes to position service offerings for growth of existing partnerships | clients.
• Build and maintain strong relationships with key clients, industry stakeholders, and strategic partners.
• Work with Site Leads across the region to maintain site dashboard, identify top existing accounts, and strategically pursue expansion opportunities.
• Participate in market-based industry events to build a local network and identify potential new business opportunities.
• Provide critical input into all new site RFPs within the market.
• Collaborate with marketing to support thought leadership through white papers, conference speaking, etc.
• Drive business development initiatives with the Project Farma Lead Generation Team, including identifying new opportunities, expanding client portfolios, and securing high-value contracts.
• Create targeted campaigns that enhance brand visibility and generate leads.
• Set and achieve revenue targets by leveraging market insights and optimizing pricing strategies.
• Coach, mentor, and develop Site Leads within the market.
• Partner with HR, VPs, and peer Market Directors to share best practices across markets.
• Lead, mentor, and inspire a high-performing team of professionals, fostering a culture of accountability and excellence.
• Set clear performance goals, provide regular feedback, and facilitate professional development opportunities.
• Promote a collaborative work environment, recognize achievements, and address employee needs to enhance retention.
• Provide key input on all resourcing decisions within the market.
• Partner with Finance and VPs to forecast future resource needs and maintain a forward-looking resource plan.
• Proactively manage resource utilization and staff mix to ensure high quality delivery while maintaining target profitability.
• Oversee project profitability by managing resource allocation, controlling costs, and ensuring efficient delivery of services.
• Implement process improvements to enhance margins without compromising quality.
• Monitor financial KPIs and adjust strategies to maximize earnings before interest, taxes, depreciation, and amortization (EBITDA).

Qualifications

• Bachelor’s Degree in Life Science, Engineering, or related discipline (OR a combination of equivalent experience in CQV engineering, cGMP facility start-up, project management and/or comparable military experience).
• Advanced degree preferred.
• 16+ years in life sciences, biotech GMP, with at least 7 years' in professional services.
• Proven track record of driving revenue growth, managing P&L, and achieving financial targets in a services environment.
• Strong leadership experience, with a history of building and retaining high-performing teams.
• Deep understanding of CQV processes, regulatory requirements, and industry standards in [specific sector, e.g., pharma/biotech].
• Exceptional communication, negotiation, and stakeholder management skills.
• Ability to thrive in a fast-paced, client-focused environment.

Skills

• Applies advanced technical knowledge and professional expertise.
• Innovation & Continuous Improvement: Seeks better ways, adapts to change and champions new ideas.
• Customer Focus & Professionalism: Represents PF with consistent professionalism, appropriate escalation and respect for internal stakeholders, even during high stress delivery situations.
• Integrity & Humility: Demonstrates self-awareness and puts PF mission above ego.
• Collaboration & Communication: Communicates clearly and proactively and drives transparent alignment with clients.
• Project Execution: Delivers reliably, manages priorities and drives for high quality outcomes.
• Growth Mindset: Shows openness to new ideas, feedback and change.

Benefits

PerkinElmer/Project Farma is committed to a culturally diverse workforce. Applicants must be authorized to work in the United States on a full-time basis. We will not sponsor applicants for current or future work visas for this position.

Pay

The annual compensation range for this full-time position is $180,000 - $215,000. The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.

Schedule

This position may require significant travel to support project and business needs. We cannot employ anyone with an invalid driver's license.