Market Director Palliative Care
About the role
The Market Director Palliative Care will oversee the clinical and financial operations of Palliative Care Programs. They may assist in providing palliative care, ensuring comprehensive and personalized treatment plans, and demonstrating strong clinical skills and ethical judgment. They are responsible for diagnosing, treating, consulting, and following up on patients under the guidance of the Palliative Medical Director (where applicable by state law).
Essential Functions
Establish, implement, and evaluate goals and objectives for palliative care that align with high standards of clinical excellence and financial stability.
Meet and exceed growth and development targets in both clinical and financial areas.
Manage expenditures within the company's budget in a fiscally responsible manner.
Employ qualified palliative care personnel and coordinate the delivery of services.
Conduct personnel evaluations and collaborate with clinicians and/or Medical Directors to address patient needs.
Maintain high standards of care and customer service in compliance with regulatory requirements.
Provide skilled nursing care to patients as directed by the MD/NP, adhering to state nursing board regulations and company policies.
Offer education and support to patients' families and caregivers.
About You
Excellent leadership, interpersonal, written, and verbal communication skills.
Strong organizational, problem-solving, decision-making, assertiveness, presentation, and communication abilities.
Knowledge of seriously ill patients and their families, along with the ability to apply this knowledge to palliative care needs.
Mandatory continuing education in Hospice and Palliative Care preferred.
Experience with budgetary responsibilities, including budget development and monitoring.
Understanding of Medicare/Medicaid, commercial insurance billing, and value-based care.
Fluent in computer and smartphone navigation, with working knowledge of Microsoft Office applications.
Comprehensive knowledge of palliative care and its regulatory requirements.
Specialized Knowledge/Skills
Registered Nurse or Nurse Practitioner with experience in Home Health, Hospice, and/or Palliative Care.
Bachelor’s degree in nursing, Business Administration, or related field; or equivalent experience and knowledge in Health Care Operations.
Master’s degree in business or related field preferred.
Minimum of 2+ years of health care administration/operations management experience.
Certification in Hospice and Palliative Care preferred.
Prior experience with budgetary responsibilities, including budget development and monitoring.
Understanding of Medicare/Medicaid, commercial insurance billing, and value-based care.
Education/Experience
Registered Nurse or Nurse Practitioner with Home Health, Hospice, and/or Palliative Care Experience preferred.
Bachelor’s degree in nursing, Business Administration, or related field; or equivalent experience and knowledge in Health Care Operations required.
Master’s degree in business or related field preferred.
Minimum of 2+ years health care administration/operations management required.
Certified in Hospice and Palliative Care - preferred.
Prior experience with budgetary responsibilities including budget development and monitoring required.
Understanding of Medicare/Medicaid, Commercial insurance billing and reimbursement, and value based care.
Training/Equipment
Fluent competence in computer and smart phone navigation.
Working knowledge of Microsoft Outlook, Microsoft Word, Microsoft Excel, and Microsoft PowerPoint.
Work Environment/Physical Requirements
Travel as needed to support market.
Must be able to work some nights/weekends and be available for administrative on-call.
We Offer
Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTO.
Opportunity to participate in a Fleet Program.
Competitive Salaries.
Mileage Reimbursement.
Professional growth and development opportunities.
Legalese
This is a safety-sensitive position.
Employee must meet minimum requirements to be eligible for benefits.
Where applicable, employee must meet stage-specific requirements.
We are proud to be an EEO employer.
We maintain a drug-free workplace.
ReqID: 2026-139894
Category: Single Site Ops and Clinical Leadership
Position Type: Full-Time
Company: Empatia