Market Development Representative

About the role

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 158 hospital-based locations, in addition to its home-based services and virtual care offerings.

Responsibilities

• Understands and executes growth goals to achieve monthly, quarterly and annual metrics.
• Provides weekly, monthly and quarterly reports to Leadership and provides input into the monthly and quarterly operating reports (MOR) on sales encounters and activities tracking to specific predetermined goals in specified timelines. Develops along with leadership the bridge plan if the metrics are not being achieved.
• Allocates the majority time to building existing and new relationships with physicians or key individuals; proactively identifies needs and presents ways that Hospital/Market service lines can add value to physician/client service needs.
• Researches physician clients, gathers market and physician/specialty information from internal sources, researches needs and growth initiatives of service line; creates physician/practice profile prior to initial visit.
• Performs sales calls and visits with community physicians, their office staffs on a routine and consistent basis, and within guidelines set by the VP of Market Development.
• Calls on internal sales activity with others who have responsibility for sales efforts such as laboratory, radiology, out-patient services etc., enabling appropriate call schedules.
• Maintains excellent working relationships with all physicians and their staff, facilitating problem resolution as identified by the client while promoting and utilizing the most efficient and appropriate communication tools and developing an approach that will address the individual physician’s preferences.
• Reports issues to the VP of Market Development, the appropriate Service Line Director and Hospital Leadership to identify root cause and problem resolution. Responds as directed by administration to situations requiring immediate attention.
• Participates in monthly meetings lead by the VP of Market Development with service line directors and other key hospital personnel to coordinate activities, share visit information gathered and set target lists for future sales activities. Maintains issues and status completion log from each meeting and provide appropriate follow-up with internal and external customers.
• Maintains encounter file of visits and discussions to enable prompt follow-up and monitoring utilizing account management platform.
• Brings humankindness to the workplace each day, qualified candidates will need the following:
• Bachelor’s degree. Equivalent experience (4 years professional level) may be considered in lieu of degree
• Minimum of three (3) years sales experience, preferably in physician recruitment and/or medical/pharmaceutical sales

Qualifications

Physical Requirements: Sedentary work -(prolonged periods of sitting and exert up to 10lbs force occasionally)

Benefits

Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit our Total Rewards.

Pay

N/A

Schedule

N/A