Markdown Associate

About the role

HomeGoods at TJX Companies offers daily opportunities for growth, exploration, and achievement. You’ll join a vibrant team that values diversity, collaboration, and development across our global Home Offices, Distribution Centers, and Retail Stores—TJ Maxx, Marshalls, HomeGoods, Homesense, Sierra, Winners, and TK Maxx. As part of a Fortune 100 off‑price retailer, you’ll have abundant chances to learn, thrive, and make an impact.

Responsibilities

• Deliver a highly satisfied customer experience by engaging and interacting with all customers, embodying customer experience principles and philosophy.
• Maintain a clean and organized store environment.
• Adhere to all operational, merchandise, and loss prevention standards.
• Be cross‑trained to work in multiple store areas as needed to support business needs.
• Role model established customer experience practices with internal and external customers.
• Support and embody a positive store culture through honesty, integrity, and respect.
• Accurately ring customer purchases/returns and count change back according to established procedures.
• Promote credit and loyalty programs.
• Maintain and uphold merchandising philosophy and follow established merchandising procedures and standards.
• Accurately process and prepare merchandise for the sales floor following company procedures.
• Initiate and participate in store recovery as needed throughout the day.
• Maintain organizational, cleanliness, and recovery standards for the sales floor and assist with overall store maintenance/cleanliness.
• Provide and accept recognition and constructive feedback.
• Adhere to all labor laws, policies, and procedures.
• Support and participate in store shrink reduction goals and programs.
• Participate in safety awareness and maintain a safe environment.
• Perform other duties as assigned.

Requirements

• Excellent customer service skills.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi‑tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Benefits

• Associate discount.
• Employee Assistance Program (EAP).
• Smoking cessation.
• Bereavement support.
• 401(k) associate contributions.
• Child care and cell phone discounts.
• Pet and legal insurance.
• Credit union access.
• Referral bonuses.
• 401(k) match (for those meeting service or hours requirements).
• Medical, dental, and vision coverage.
• Health Savings Account (HSA).
• Health care FSA.
• Life insurance.
• Short‑ and long‑term disability.
• Paid parental leave.
• Paid holidays, vacation, and sick time.
• Auto and home insurance discounts.
• Scholarship program.
• Adoption assistance.

Pay

This position has a starting pay range of USD $14.00 to $14.50 per hour. Actual starting pay is determined by relevant skills, qualifications, and experience.