Maritime Center Specialist II - Battleship Crew Member

Norfolk, Virginia is the home to the world's largest naval station and the epicenter for business, arts, and culture in Coastal Virginia. The City of Norfolk is dedicated to competitive compensation and a robust retirement package. Nauticus is a maritime discovery center offering a unique form of experiential learning for all ages. Through interactive exhibits and STEM to STERN programming, Nauticus uses the museum, Battleship Wisconsin, sailing center, and Schooner Virginia to tell the story of the maritime environment, industry, and the military.

Battleship Crew Members deliver exemplary customer service while providing information about the USS Wisconsin. Crew Members will perform various types of guided tours throughout the Battleship and will rotate inside Nauticus interpreting and offering insight to pertaining exhibits. Nauticus is seeking an enthusiastic and passionate crew member to bring fresh perspectives and engaging experiences to all visitors.

Department Hiring Hourly Wage: $16.00

Essential Functions

• Offers guest guided tours and information about the USS Wisconsin and Nauticus.
• Demonstrates the ability to effectively join peers and volunteers in a team environment with the ability to make strong decisions in a fast-paced guest centered environment.
• Maintains quality guest experience along with safety in the assigned work area.
• May be required to be Lead of a shift as necessary.
• Carries out emergency action plans.
• Supports ship-shape readiness for guest.
• Works in a team environment.
• Performs other duties as assigned.

Education/Experience

Work requires a High School diploma or equivalent and considerable experience working in a museum or visitor attraction environment.

Preferred Candidate Education

Bachelor's degree in Science, History, Museum Studies, or a related degree.

Preferred Candidate Experience

• Effectively join co-workers and volunteers in a cohesive team environment.
• Make strong guest-centered decisions.
• Work in a fast-paced environment related to inclement weather and other emergencies.
• Deliver excellent guest services daily during the leadership of small and large groups, including VIP groups.
• Walk and climb ladders to upper and lower decks.
• Stand for prolonged periods of time.
• Bend and reach above the head.
• Navigate in small spaces in various weather conditions.

Additional Information & Requirements

Work Location: One Waterside Drive, Norfolk, VA 23510

Work Hours: Year-round position working weekdays, weekends and some holidays; Varied schedule 20 hours per week; Battleship hours are 9:00 AM - 5:00 PM

Benefits

Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.

Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.

Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.

Retirement

If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction. If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant's school of enrollment must be an accredited institution.

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type. Non-City Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.