Marine Surveyor - Houston, TX

PRIMARY JOB RESPONSIBILITIES

• Independently completes required tasks in relation to survey assignments within the normal spectrum of operations.
• Develops familiarity with marine claims handling and accepts a limited caseload as assigned.
• Communicates and coordinates with internal and external parties to ensure timely scheduling of surveys.
• Counsels and conducts surveys within assigned territory; may be assigned surveys that are outside normal territory that requires travel and overnight stay.
• Identifies nature, cause, and extent without routine assistance and limited guidance.
• Possesses and effectively utilizes testing and sampling tools.
• Routinely produces clear, concise, and grammatically correct reports which require minimal editing by leader and follows company standards and SLAs (Service Level Agreements).
• Engages in peer reviews with others as directed.
• Consistently logs time and expenses with attention paid to estimates and client intent.
• Develops understanding of financial and technical aspects of marine insurance.
• Granted supervised authority to communicate with known clients by copied email when appropriate; demonstrates timely reliability to clients.
• Pursues and completes NAMS (National Association of Marine Surveyors) and/or LLOYDS credentialing.
• Establishes and maintains positive working relationships with other members of the organization across departments, divisions, and locations.
• Maintains the confidentiality of proprietary and sensitive information, exercising sound judgment and discretion in any disclosure of information related to the company and its endeavors.
• Upholds the values of Engle Martin and Our Foundation.

REQUIRED EDUCATION & EXPERIENCE

• Bachelor’s degree preferred; high school diploma or equivalent required.
• At least three years of prior experience in ocean marine surveying or other marine insurance-related work, or a graduate of a maritime college with valid merchant marine licensure.
• Prior experience working with a cloud enterprise software solution preferred.

DESIRED KNOWLEDGE, SKILLS & ABILITIES

• Strong research and investigative skills.
• Skilled in analyzing, interpreting, and reporting pertinent information (discerning the essential from the non-essential).
• Time management with the ability to manage multiple priorities and meet deadlines.
• Excellent written and verbal communication skills with a commitment to providing excellent customer service.
• Conflict resolution and negotiation skills.
• Organized and detail-oriented.
• Proficient in Microsoft Office suite.
• Ability to quickly learn and become proficient in multiple internal platforms.
• Ability to work both independently and as part of a team.