Marina Administrator

Duties And Responsibilities

• Manage phone calls, emails and other correspondence related to customer and marina needs.
• Provide outstanding customer service when greeting or assisting customers and vendors.
• Aid prospects with property amenities and rate information for boat slip or dry storage sales.
• Complete monthly insurance audit and contact customers who are missing or have expired policies on file and monthly reporting to home office.
• Assist with office supply and inventory purchasing and reporting of monthly inventory counts.
• Communicate with lift operators for boat movements and trailer loading/unloading.
• Review monthly financials with the GM.
• Responsible for tenant contract preparation and monthly billing.
• Oversee daily deposits (Credit Card, Checks and Cash).
• Reconcile end of day deposits to match marina management software reports.
• Process AP (coding, submission into payable system).
• Provide GM necessary financial information as requested (daily sales, monthly revenue, and expense analysis).
• Responsible for AR collections and monthly reporting to home office.
• Maintain adherence to departmental and/or operations policies, procedures and practices.
• Assume other duties and responsibilities required or assigned by management.

Contacts

• Internal: Contact with all levels of personnel at both home office and field locations
• External: High profile exposure to include vendors and customers

Operating Responsibilities

• Work performed and composed of a variety of different tasks, calling for use of judgment and compliance with policies and procedures.
• Must be a self-starter and able to work independently.
• Requires excellent interpersonal skills and computer literacy.
• Manages several projects at one time and may be interrupted frequently to meet the needs and requests of employees and/or customers.
• Supervisory Responsibility: N/A

Education And Experience

• Associates degree in accounting preferred
• Minimum of five (5) years of administrative and progressive accounting experience preferred
• Strong ability to develop partnerships with internal clients and others
• Good presentation, facilitation, and computer skills
• Excellent interpersonal and communication skills
• Strong ability to multitask
• Ability to work independently to achieve goals and targets
• Ability to organize and prioritize work
• Ability to work in a team environment to achieve team, departmental, and home office goals
• Ability to collaborate effectively with internal and external customers
• Adaptable to a fast-paced environment
• Self-starter
• Proficient in Microsoft Office products Excel a must

Working Conditions/Physical Requirements

• Normal office conditions.
• Employee may be required to work 3 major holidays (Memorial Day, Fourth of July and Labor Day) and some weekends.