MARC ANALYST

About the Role

Maintain integrity of task data, user data, and mapping locations for site within LMS – PerfPlus with a task error rate of 1% or less.

Responsibilities

• Maintain User Detail/List in PerfPlus in a timely manner.
• Maintain and provide regularly scheduled updates on any RF equipment changes to facility operations by indicating which VMUs are placed on specific equipment numbers for new, temporary, and retired equipment.
• Complete software updates on any RF/VMU scanner equipment and communicate those changes to facility operations.
• Assist OSS with maintaining equipment lists for all electronic equipment (including but not limited to active computers, radios, printers, telephones, etc.) to facility operations on a regularly scheduled basis.
• Assist in site specific initiatives pertaining to employee training / coaching.
• Assist Site/Area IEs in training warehouse supervisors in all MARC software/apps and coaching.
• Perform and support coaching/observations by reporting on coaching process and performing coaching observations.
• Help maintain and develop Performance Accountability Program.
• Assist Site/Area IEs with the audit of incentive programs for accuracy of measurement.
• Adjust Labor Management Software tasks for downtime requests accurately and ethically.
• Assist Site/Area IE with collecting frequencies for labor standards.
• Assist Site/Area IE with performing machine time studies.
• Calculate accurate internal metrics/KPIs.
• Provide data from PerfPlus for others to use in analysis.
• Provide analysis as requested from superiors (existing and new reports).
• Manage and administer associate Incentive programs.
• Creates tasks for area and regional CIT members.
• When all other core job requirements are fulfilled, assist other MARC Analysts with any technical questions regarding the completion of their core functions or system functionality.
• Communicate observed and projected process changes to Site and/or Area IEs.

Requirements

• High School Diploma or GED.
• Warehouse experience, preferably in a food or temperature-controlled environment.
• Radio frequency and other warehouse computer applications such as MS Office and Lotus Notes.
• Detail and customer service oriented.
• Planning, organizing, professional written and oral communication, problem solving, decision making, excellent mathematical skills.
• Must be able to consistently lead and influence others to take positive action.
• Handle multiple high priority tasks in a fast paced team environment, and requires the ability to work well independently with minimal supervision.

Physical Abilities

• Bend and lift up to 50 lbs. on a regular basis.
• Lift up to 70lbs with assistance on an occasional basis.
• Stand and walk for extended periods of time.
• Use hands to handle objects, tools, or controls.
• Be able to speak and hear for safety and productivity.
• Use scanners, tablets, radio, phones, and other warehouse machinery.
• Ability to lift overhead.
• Ability to work overtime is an essential part of this position due to demand.
• Drive a registered motor vehicle to satisfy daily requirements.
• Have acceptable and / or correctable vision.
• Work in an atmosphere range of +50 to -30 degrees F with a moderate noise level.
• Personal interaction and communication required to and from other people is extremely high.
• Good arithmetic and reading skills.
• Understand and follow verbal instruction, written instruction and company policies.
• A self-starter that can work independently and coordinate with others.
• Work in a fast pace environment with the ability to manage stress and productivity guidelines.

Benefits

• 401K and Educational Assistance after 1 year.
• Blue Cross Blue Shield after 30 days of service (if elected).
• Company Life Insurance.

Schedule

Warehouse, Hours Vary.