Manufacturing Quality Technician ( Forrester Rd)

About the role

The Manufacturing Quality Technician is responsible for investigating production line rejects, inspecting incoming supplier parts, and performing dimensional inspection using standard metrology equipment and CMMs. This role works on the manufacturing floor, responds to urgent quality issues, places suspect material on hold, investigates out-of-tolerance conditions, reviews dimensional inspection results, and makes final material disposition decisions in accordance with established quality procedures and in coordination with engineering or quality leadership when required. The Manufacturing Quality Technician works closely with production, engineering, and quality teams to contain nonconforming material, identify root causes, and improve product quality.

Responsibilities

• Investigate production line rejects to identify defect types, likely causes, and required containment actions
• Inspect incoming supplier parts to verify conformance to drawings, specifications, and quality requirements
• Respond to urgent quality issues on the manufacturing floor to support production and containment activities
• Operate CMM equipment to perform dimensional inspections on suspect, rejected, or incoming material
• Review and interpret dimensional inspection results, including CMM-generated reports, to evaluate conformance and support disposition decisions
• Place suspect or nonconforming material on quality hold in accordance with site procedures
• Investigate suspected out-of-tolerance conditions using dimensional inspection data and standard measurement methods
• Determine final disposition of suspect or nonconforming material in accordance with established procedures and in coordination with engineering or quality leadership when required
• Document inspection findings, nonconformances, hold activity, and disposition decisions accurately in quality records and applicable systems
• Use standard metrology tools including calipers, micrometers, height gauges, bore gauges, and dial indicators to verify part dimensions
• Support internal and external audits by preparing records, providing inspection evidence, and assisting with audit responses as needed
• Apply structured problem-solving methods to investigate recurring quality issues and support corrective action activities
• Communicate inspection results, reject findings, disposition decisions, and quality concerns to production, engineering, and quality leadership
• Support continuous improvement efforts focused on reducing defects, scrap, and recurring nonconformances
• Follow company safety policies, quality standards, and work instructions

Qualifications

• Ability to work flexible 1st Shift (6am-230pm)
• High school diploma or GED required
• Minimum of 3 years of experience in manufacturing quality, inspection, metrology, or a related manufacturing environment
• Ability to read and interpret engineering drawings, specifications, and quality requirements
• Proficiency in the use of precision measuring equipment, including calipers, micrometers, height gauges, bore gauges, and dial indicators
• Experience identifying, documenting, holding, and controlling nonconforming material
• Experience supporting investigation of production defects, line rejects, or out-of-tolerance conditions
• Familiarity with structured problem-solving tools such as 5 Whys, Fishbone, and Pareto analysis
• Strong written and verbal communication skills
• Basic computer skills, including Excel and quality documentation tools
• Strong attention to detail, organization, and sound decision-making ability

Preferred Qualifications / Physical Requirements

• Technical certificate, associate degree, or equivalent training in Quality, Manufacturing, Mechanical Technology, Engineering Technology, or a related field preferred
• Understanding of GD&T
• Experience with CMM equipment and interpretation of CMM reports preferred; training available for the right candidate
• Experience with incoming inspection, supplier quality issues, and internal/external audits preferred
• Strong attention to detail, problem-solving, analytical, communication, documentation, and recordkeeping skills
• Ability to work independently, manage multiple priorities, and make sound decisions regarding nonconforming material
• Ability to collaborate effectively across production, engineering, and quality teams
• Sense of urgency in addressing manufacturing and supplier quality concerns
• Ability to work in a manufacturing and inspection environment, including extended time on the production floor
• Ability to stand, walk, bend, lift, and use inspection and computer equipment throughout the shift
• Flexibility to support overtime or off-shift activities as production needs require