Manufacturing Quality Technician

About the role

The Manufacturing Quality Technician supports production quality activities, ensures compliance with Quality Management System (QMS) requirements, manages product nonconformities and CAPA processes, and helps drive continuous quality improvements.

Responsibilities

• Ensure compliance with PMI policies, regulatory requirements, and EHSS standards.
• Support production teams through quality guidance, troubleshooting, and training.
• Coordinate sampling, testing, and brand change activities.
• Review batch records and manage nonconformities and CAPA actions.
• Maintain and troubleshoot quality testing equipment and analyze quality data.
• Investigate deviations using root cause analysis and support product disposition decisions.
• Maintain quality documentation, procedures, and training records.
• Drive continuous improvement through data analysis and process optimization.

Requirements

• Technical/vocational education or equivalent experience.
• 1-2 years of manufacturing, quality, or related experience.
• Knowledge of quality testing, calibration, root cause analysis, and data reporting.
• Familiarity with ISO standards; FDA-regulated experience is a plus.
• Strong analytical, problem-solving, and communication skills.
• Fluent in English and authorized to work in the U.S.

Pay

Starting pay: $27/hour

Benefits

• Medical, dental, and vision insurance
• FSA and HSA options
• 401(k) with employer contributions and 5% match
• Paid vacation, sick time, and holidays
• Paid parental leave
• Company-paid life, AD&D, and disability insurance
• Optional supplemental insurance for employees and dependents